EAH Housing
Resident Services Coordinator (Centertown, Cecilia Place - 1297,1441)
EAH Housing, Belvedere Tiburon, California, United States
Overview
Resident Services Coordinator for Centertown and Cecilia Place, affordable housing communities in San Rafael and Tiburon, CA. This is a full-time position supporting residents through on-site and community-based social services, with a trauma-informed approach and a focus on building relationships and access to resources. Responsibilities
Coordinate and oversee the delivery of services and program activities to residents both on-site and off-site. Provide information, assistance, referrals, and follow-up. Conduct needs assessments to determine beneficial programs and services. Obtain resident feedback through an annual Resident Satisfaction Survey. Develop supportive relationships with residents and conduct regular outreach to encourage participation in programs. Provide and coordinate opportunities for residents to learn new skills, build community, and promote self-sufficiency, including social, educational, and StayWell activities (e.g., celebrations, classes). Connect residents to food resources in the community and facilitate distributions as needed to increase access. Establish connections with service providers and maintain a community resource directory in an online database. Prepare and maintain monthly budgets, program files, and other documents in the online database as required by regulatory requirements. Create monthly newsletters and calendars of events and activities. Maintain collaborative relationships with property managers and REM staff; participate in biweekly site team meetings. Participate in company-wide initiatives such as scholarships and digital learning as applicable. Assist with recruiting and coordinating volunteers and vendors as needed. Maintain resident confidentiality and mutually respectful relationships. Attend Resident Council meetings and work with the Council and residents to encourage participation and access to program activities. Interface with provider agencies, public agencies, and community groups to maximize program effectiveness; monitor agency involvement for quality and compliance with MOUs or other service agreements. Attend department and company meetings and trainings; participate in EAH's Injury and Illness Prevention Plan; maintain regular and predictable attendance. Other duties as assigned. Qualifications
BA Degree in Social Services, Healthcare, or related field, or equivalent combination of education and/or experience. 1–2 years of social service experience working with elderly, families. Compensation
Base pay range: $24.00/hr - $36.00/hr Salary range: $24.00 - $30.00 per hour for new hires, DOE. The offer will consider experience and current salary levels for similar roles at EAH. Company and Notices
EAH Housing is a mission-based nonprofit housing developer and manager with properties across California and Hawai`i. We are an Equal Employment Opportunity employer. Background checks and drug testing are requirements for employment after a conditional offer. This position is for full-time Resident Services Coordinator to work at Centertown and Cecilia Place, Tax Credit properties in San Rafael and Tiburon, CA.
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Resident Services Coordinator for Centertown and Cecilia Place, affordable housing communities in San Rafael and Tiburon, CA. This is a full-time position supporting residents through on-site and community-based social services, with a trauma-informed approach and a focus on building relationships and access to resources. Responsibilities
Coordinate and oversee the delivery of services and program activities to residents both on-site and off-site. Provide information, assistance, referrals, and follow-up. Conduct needs assessments to determine beneficial programs and services. Obtain resident feedback through an annual Resident Satisfaction Survey. Develop supportive relationships with residents and conduct regular outreach to encourage participation in programs. Provide and coordinate opportunities for residents to learn new skills, build community, and promote self-sufficiency, including social, educational, and StayWell activities (e.g., celebrations, classes). Connect residents to food resources in the community and facilitate distributions as needed to increase access. Establish connections with service providers and maintain a community resource directory in an online database. Prepare and maintain monthly budgets, program files, and other documents in the online database as required by regulatory requirements. Create monthly newsletters and calendars of events and activities. Maintain collaborative relationships with property managers and REM staff; participate in biweekly site team meetings. Participate in company-wide initiatives such as scholarships and digital learning as applicable. Assist with recruiting and coordinating volunteers and vendors as needed. Maintain resident confidentiality and mutually respectful relationships. Attend Resident Council meetings and work with the Council and residents to encourage participation and access to program activities. Interface with provider agencies, public agencies, and community groups to maximize program effectiveness; monitor agency involvement for quality and compliance with MOUs or other service agreements. Attend department and company meetings and trainings; participate in EAH's Injury and Illness Prevention Plan; maintain regular and predictable attendance. Other duties as assigned. Qualifications
BA Degree in Social Services, Healthcare, or related field, or equivalent combination of education and/or experience. 1–2 years of social service experience working with elderly, families. Compensation
Base pay range: $24.00/hr - $36.00/hr Salary range: $24.00 - $30.00 per hour for new hires, DOE. The offer will consider experience and current salary levels for similar roles at EAH. Company and Notices
EAH Housing is a mission-based nonprofit housing developer and manager with properties across California and Hawai`i. We are an Equal Employment Opportunity employer. Background checks and drug testing are requirements for employment after a conditional offer. This position is for full-time Resident Services Coordinator to work at Centertown and Cecilia Place, Tax Credit properties in San Rafael and Tiburon, CA.
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