Canon USA
Overview
Join to apply for the
Field Service Engineer II
role at
Canon USA .
Are you seeking an opportunity to work with today's most advanced thin film processing tools? Anelva tools have been delivering cutting edge performance in thin films deposition (PVD) and enabling our customers to manufacture the most advanced hard disks and volatile memories/nonvolatile memories. We have an exciting opportunity in San Jose, CA to directly interface with customers to support their Anelva equipment in the field, which includes troubleshooting and installations.
This position performs technical support of the high vacuum equipment for PVD and related robotics. The individual must understand vacuum technology, general practices, and procedures within the semiconductor field and be able to apply such skills fluently to perform field service duties at customer’s clean room. In addition, provide on-call technical support, which may require off shift work.
This position requires full-time presence at your assigned office(s)/worksite(s).
Your Impact
Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19
Responsibilities
Monitor, inspect, setup, calibrate, and maintain semiconductor process equipment in the field to prevent equipment down time.
Troubleshoot hardware and software related issues and implement solutions
Collect data for software related issues and discuss with headquarter in Japan.
Accurately document all maintenance activity and provide field service reports.
Install equipment control software and maintain record of software revision history.
Participate in the installation of equipment at customers' sites.
Monitor stock level of service parts and equipment to ensure adequate inventory is available for repair work.
Provide training and assistance to other technicians.
Effectively communicate with customers, Canon USA and Canon-Anelva Japan employees,
Escalate serious or complicated repair problems to senior level team members.
About You: The Skills & Expertise You Bring
2-3 years of experience with PVD or semiconductor vacuum equipment with AS degree is required, Bachelor’s degree in engineering is preferred.
Candidates without AS or BS may be considered with equivalent experience in the same field
Multi chamber cluster systems and robotics experience is highly preferred
Ability to understand electrical and mechanical drawings for troubleshooting
Experience with PLC and other software applications is a plus
Ability to work independently following 3-6 months of on the job training
Must have analytical skills for problem analysis and resolution
Decide on problem solving road map and follow methodical means to resolution
Decide and recommend spare and consumable parts for PM’s and repairs
Job may require domestic travel up to 25% and international travel for training.
May require considerable travel throughout sales territory (valid driver\'s license and acceptable driving record necessary). Additionally, because this position requires driving for company business as an essential function of the job, must remain in compliance with company safety guidelines and policies
Position may require ability to work flexible shifts
Requires ability to lift approx. 50 lbs.
Bilingual Communication skills helpful but not required. (Japanese/English)
Substantial amount of standing, walking, typing, grasping, talking and hearing.
Substantial amount of driving required, sometime for multiple hours at a time.
Occasionally kneeling, crouching, stooping, reaching, pushing, pulling and climbing stairs or ladder.
The worker is required to have close visual acuity with or without corrective lenses for extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication parts at distances close to the eyes.
Working primarily in a cleanroom environment (wearing full clean room suit, facemask, gloves, safety glasses)
The work Environment may include a variety of physical conditions such as proximity to moving mechanical parts, electrical current, working on scaffolding and high places, exposure to chemicals, ultraviolet light and lasers, working in enclosed spaces, close quarters, narrow aisles or passageways.
The work environment may include working in highly time sensitive situations requiring quick resolution including equipment problems.
We are providing the anticipated rate for this role: $29.20 - $43.73 hourly
Company Overview About our Company - Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at www.usa.canon.com and connect with us on LinkedIn at https://www.linkedin.com/company/canonusa .
What We Offer You’ll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits.
Employee referral bonus
Employee discounts
“Dress for Your Day” attire program (casual is welcome, based on your job function)
Volunteer opportunities to give back to our local community
Swag! A Canon welcome kit and official merch you can’t get anywhere else
All referenced product names, and other marks, are trademarks of their respective owners.
Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://www.usa.canon.com/about-us/life-at-canon/benefits-and-compensation
We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor.
You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If you are not reviewing this job posting on our Careers’ site https://www.usa.canon.com/about-us/life-at-canon , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://www.usa.canon.com/about-us/life-at-canon .
#CUSA
Workstyle Description
Full-Time On Site - This position requires full-time presence at your assigned office(s)/worksite(s)/territory on your scheduled work days.
Posting Tags
#PM19
#J-18808-Ljbffr
Field Service Engineer II
role at
Canon USA .
Are you seeking an opportunity to work with today's most advanced thin film processing tools? Anelva tools have been delivering cutting edge performance in thin films deposition (PVD) and enabling our customers to manufacture the most advanced hard disks and volatile memories/nonvolatile memories. We have an exciting opportunity in San Jose, CA to directly interface with customers to support their Anelva equipment in the field, which includes troubleshooting and installations.
This position performs technical support of the high vacuum equipment for PVD and related robotics. The individual must understand vacuum technology, general practices, and procedures within the semiconductor field and be able to apply such skills fluently to perform field service duties at customer’s clean room. In addition, provide on-call technical support, which may require off shift work.
This position requires full-time presence at your assigned office(s)/worksite(s).
Your Impact
Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19
Responsibilities
Monitor, inspect, setup, calibrate, and maintain semiconductor process equipment in the field to prevent equipment down time.
Troubleshoot hardware and software related issues and implement solutions
Collect data for software related issues and discuss with headquarter in Japan.
Accurately document all maintenance activity and provide field service reports.
Install equipment control software and maintain record of software revision history.
Participate in the installation of equipment at customers' sites.
Monitor stock level of service parts and equipment to ensure adequate inventory is available for repair work.
Provide training and assistance to other technicians.
Effectively communicate with customers, Canon USA and Canon-Anelva Japan employees,
Escalate serious or complicated repair problems to senior level team members.
About You: The Skills & Expertise You Bring
2-3 years of experience with PVD or semiconductor vacuum equipment with AS degree is required, Bachelor’s degree in engineering is preferred.
Candidates without AS or BS may be considered with equivalent experience in the same field
Multi chamber cluster systems and robotics experience is highly preferred
Ability to understand electrical and mechanical drawings for troubleshooting
Experience with PLC and other software applications is a plus
Ability to work independently following 3-6 months of on the job training
Must have analytical skills for problem analysis and resolution
Decide on problem solving road map and follow methodical means to resolution
Decide and recommend spare and consumable parts for PM’s and repairs
Job may require domestic travel up to 25% and international travel for training.
May require considerable travel throughout sales territory (valid driver\'s license and acceptable driving record necessary). Additionally, because this position requires driving for company business as an essential function of the job, must remain in compliance with company safety guidelines and policies
Position may require ability to work flexible shifts
Requires ability to lift approx. 50 lbs.
Bilingual Communication skills helpful but not required. (Japanese/English)
Substantial amount of standing, walking, typing, grasping, talking and hearing.
Substantial amount of driving required, sometime for multiple hours at a time.
Occasionally kneeling, crouching, stooping, reaching, pushing, pulling and climbing stairs or ladder.
The worker is required to have close visual acuity with or without corrective lenses for extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication parts at distances close to the eyes.
Working primarily in a cleanroom environment (wearing full clean room suit, facemask, gloves, safety glasses)
The work Environment may include a variety of physical conditions such as proximity to moving mechanical parts, electrical current, working on scaffolding and high places, exposure to chemicals, ultraviolet light and lasers, working in enclosed spaces, close quarters, narrow aisles or passageways.
The work environment may include working in highly time sensitive situations requiring quick resolution including equipment problems.
We are providing the anticipated rate for this role: $29.20 - $43.73 hourly
Company Overview About our Company - Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at www.usa.canon.com and connect with us on LinkedIn at https://www.linkedin.com/company/canonusa .
What We Offer You’ll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits.
Employee referral bonus
Employee discounts
“Dress for Your Day” attire program (casual is welcome, based on your job function)
Volunteer opportunities to give back to our local community
Swag! A Canon welcome kit and official merch you can’t get anywhere else
All referenced product names, and other marks, are trademarks of their respective owners.
Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://www.usa.canon.com/about-us/life-at-canon/benefits-and-compensation
We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor.
You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If you are not reviewing this job posting on our Careers’ site https://www.usa.canon.com/about-us/life-at-canon , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://www.usa.canon.com/about-us/life-at-canon .
#CUSA
Workstyle Description
Full-Time On Site - This position requires full-time presence at your assigned office(s)/worksite(s)/territory on your scheduled work days.
Posting Tags
#PM19
#J-18808-Ljbffr