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Scribd, Inc.

Lead Product Manager - Content Trust

Scribd, Inc., San Diego, California, United States, 92189

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About The Company

At Scribd (pronounced “scribbed”), our mission is to spark human curiosity. Join our team as we create a world of stories and knowledge, democratize the exchange of ideas and information, and empower collective expertise through our three products: Everand, Scribd, and Slideshare.

We support a culture where our employees can be real and be bold; where we debate and commit as we embrace plot twists; and where every employee is empowered to take action as we prioritize the customer. Scribd Flex enables flexible work styles with occasional in-person attendance required for all employees, regardless of location.

We hire for “GRIT” — the intersection of passion and perseverance toward long-term goals. GRIT guides our standards:

G oals,

R esults,

I nnovative ideas, and

T eam collaboration and attitude.

The Team and Role The Content Trust team builds scalable systems that detect and eliminate harmful content while protecting millions of users on our platforms. As Lead Product Manager, you will architect foundational systems that moderate, analyze, and report on content at global scale, drive detection technology, automated policy enforcement, and transparency infrastructure that keeps users safe and compliant with international regulations. Your work enables creators to share freely while building AI-powered and human-review systems that mitigate threats quickly. This role places you at the forefront of trust and safety innovation.

You Will

Develop the product vision, strategy and roadmap for content trust including content moderation, harmful content detection, policy enforcement, and transparency reporting for hundreds of millions of pieces of user-generated content globally

Define and track success metrics for Content Trust at the company level over multiple quarters and years

Advocate for safety by design principles across teams, amplifying trust & safety messaging throughout Engineering, Product, Legal and Customer Operations

Build automated solutions and scalable workflows to identify, assess, and respond to platform risks including harmful content, malicious actors, and emerging threats

Evaluate and manage vendor relationships for content moderation tools, threat intelligence, and compliance reporting solutions

You Have

Experience: 6+ years of product management experience, with at least 3 years in content moderation, trust & safety, or related risk management domains

Technical Knowledge: Strong understanding of machine learning applications in content moderation, including natural language processing and computer vision for harmful content detection

Execution: Turn incomplete, conflicting or ambiguous inputs into solid action plans and deliver them efficiently

User Focus: Think about the pain points of content creators and consumers equally

Strategy: Demonstrated ability to synthesize complex legal, regulatory, or policy requirements into technical product specifications

Analytics: Exceptional analytical skills and comfort with data-driven decision making

Partnership: Consistently deliver results across the company and in partnership with external partners or vendors

Bonus Points (Optional)

Direct experience with User Generated Content

Crisis management experience and incident response for content-related platform risks

Resilience and drive for progress over perfection

Experience building systems for legal data requests, content removal requests, and emergency disclosure processes

Familiarity with transparency reporting requirements (Digital Services Act, UK Online Safety Act, etc.) or similar global legislation

Passion for balancing user expression rights with community safety and regulatory compliance

Compensation and Benefits At Scribd, your base pay is one part of your total compensation package and is determined within a range. The pay ranges are based on local labor benchmarks for each role, level, and geographic location.

California: $157,500 to $255,250. United States (outside California): $130,000 to $242,500. Canada: $165,000 CAD to $227,250 CAD. We consider a wide range of factors when determining compensation, including experience, skills, education, and business needs. This position is eligible for equity and a comprehensive benefits package.

Working at Scribd Are you based in a location where Scribd can employ you? Primary residence should be in or near one of the listed cities in the U.S., Canada, or Mexico for eligibility.

Benefits, Perks, and Wellbeing

Healthcare Insurance Coverage (Medical/Dental/Vision): 100% paid for employees

12 weeks paid parental leave

Short-term/long-term disability plans

401k/RSP matching

Onboarding stipend for home office peripherals + accessories

Learning & Development allowance and programs

Quarterly stipend for Wellness, WiFi, etc.

Mental Health support & resources

Free Scribd subscription

Referral Bonuses

Book Benefit

Sabbaticals and company-wide events

Team engagement budgets and flexible vacation/personal days

Paid Holidays and winter break

Flexible Sick Time and Volunteer Day

Inclusive Employee Resource Groups

Access to AI Tools

Want to learn more about life at Scribd?

www.linkedin.com/company/scribd/life

We want our interview process to be accessible to everyone. Adjustments can be requested at accommodations@scribd.com.

Scribd is an equal opportunity employer. We welcome applicants from all backgrounds and experiences.

Other

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Product Management and Marketing

Industries: Software Development

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