Casa Esperanza, Inc. (Boston)
Case Manager - Tu Bienestar Program - Part-Time
Casa Esperanza, Inc. (Boston), Boston, Massachusetts, us, 02298
Join to apply for the
Case Manager - Tu Bienestar Program - Part-Time
role at
Casa Esperanza, Inc. (Boston) . Overview
Casa Esperanza, Inc. is a bilingual/bicultural behavioral health treatment provider serving Boston and the Merrimack Valley. Our mission is to empower individuals and families to recover from addiction, trauma, mental illness, and other chronic medical conditions; overcome homelessness and discrimination; and achieve health and wellness through comprehensive, integrated care. What You'll Do
Case Management
Coordinate admissions and intakes for Ryan White clients, including liaising with internal and external programs Ensure all clients meet eligibility for Part A services and document eligibility in the client record Conduct initial assessment and reassessments for each client and generate individualized service plans that reflect each client’s strengths, needs, abilities, and preferences Conduct periodic reassessments of the ISP, including review of the utilization of services and client-specific advocacy Assist clients in choosing a Primary Care Provider, making their first appointment, and obtaining health insurance Communicate directly with medical personnel to educate them about the client’s substance abuse issues, address any concerns, and work collaboratively to meet the client’s needs Coordinate access to medically appropriate levels of health care, behavioral health services, and other support services to ensure continuity of care Provide onboarding and annual training for all staff regarding the fundamentals of HIV/AIDS, HIV medications, and strategies for personal risk reduction Follow up and attend the EHE (Ending HIV Epidemic) requests and follow up with the RW Team Attend and participate actively in the monthly meeting with the Boston Public Health Commission (BPHC) as needed Participate and coordinate any Quality Improvement (QI) project for the RW program Bilingual Wellness group and Client Education Help clients navigate entitlement and ancillary service systems to obtain necessary benefits, such as SSI, transportation, health insurance, and dental care Coordinate internal referrals to on-site services, including GED/ESL education, peer support groups, mental health counseling, and vocational opportunities Coordinate client transportation as needed Follow-up calls to maintain client engagement and re-engagement Develop aftercare plan with clients prior to discharge Provide general backup support for intakes at the Familias Unidas Outpatient Program Basic use of new work methods using appropriate technologies to provide telehealth services to clients as needed Other duties assigned related to case management-related functions to support the program Outreach/In-Reach
Collaborate with other agencies, public organizations, and external personnel Represent the agency by providing education and participating in community events, including street outreach and other agency marketing strategies Facilitates monthly in-reach meetings at Casa Men’s Program and Latinas y Niños Center to organize and provide HIV education and information about services available for PLWHA at FUOP Administrative
Maintain up-to-date contacts for key resources in Evolv and ensure the team is trained to leverage these organizational linkages to support client access to care Ensure the program is meeting state and federal standards of care and reporting requirements Develop and maintain a tracking system to ensure client utilization meets program goals and objectives Work closely with the Multidisciplinary team to ensure that the client’s treatment and service plans are implemented and client needs are being met Attending all relevant case conferences and staff meetings as needed Document all client encounters and other data as required and maintain up-to-date client records Conduct weekly case file reviews to ensure all documentation is in compliance with state and federal regulations Ensure E2Boston and Evolv data is entered accurately and in a timely manner Ensure all documentation for client transportation assistance is reconciled and submitted to the Finance Department for billing Complete and submit all required reports for Part A services jointly with the team Other duties as required to support the functions of the program Qualifications
Bilingual (Spanish/English) required Ability to work both independently and as a member of a team Experience doing outreach to individuals at risk for HIV, addiction, mental illness, trauma, and violence Crisis management skills Ability to provide HIV education, group facilitation, service planning, and health navigation Knowledge of care coordination and community resources Familiarity with the substance use field, including Motivational Interviewing, Cognitive Behavioral Therapy, AA/NA 12 Step Philosophy, and Stages of Change Theory Knowledge of co-occurring disorders Strong writing, interpersonal, and organizational skills; strong verbal and written communication skills Valid Massachusetts Driver’s License Computer skills (Microsoft Word) Experience in group facilitation Awareness of the intersection of culture, addiction, mental illness, trauma, health, and homelessness Ability to meet physical and training requirements of the position Education/Training Required
High School Diploma or Bachelor’s degree in social work, psychology, counseling, or other human services-related field preferred (or comparable experience) Minimum of 3 years’ experience providing Case Management services Certified Alcohol and Drug Counselor/Certified Alcohol Counselor required or willing to obtain within one year of hire CPR/first aid, NARCAN training, or willingness to obtain certification within three months What We Offer
Casa Esperanza Benefits Package: Compensation: $24.52-$25.00/hour Sick Time - 1 hour for every 30 hours worked ComPsych Guidance Resources - EAP Educational Opportunities Employee Tickets at Work (Discounts for Entertainment, travel, movies, etc.) Career Advancement Opportunities Increased Salary for Credentials And more... Physical & Mental Requirements
While performing the duties of this job, the employee is regularly required to walk, stoop, kneel, crouch, or crawl and talk or hear. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required include distance vision, peripheral vision, and depth perception. COVID-19 vaccination is required for employment (as of the time of posting). One dose of Johnson & Johnson or two doses of Pfizer/Moderna plus boosters when eligible. Medical or religious exemptions may be requested. EEO Statement
Casa Esperanza, Inc. values its diverse workplace and encourages women, people of color, LGBTQIA+ individuals, people with disabilities, ethnic minorities, foreign-born residents, older workers, and others from minority groups to apply. We recruit, hire, train, promote, and compensate individuals based on job-related qualifications and abilities. We commit to a work environment free from discrimination and harassment based on race, color, sex, gender, age, religion or creed, national origin, ancestry, citizenship, marital status, sexual orientation, gender identity, gender expression, genetic information, disability, military or veteran status, or any other protected characteristic. We provide reasonable accommodations to qualified individuals as required by law. If you need an accommodation or assistance with the application process, please email hr@casaesperanza.org.
#J-18808-Ljbffr
Case Manager - Tu Bienestar Program - Part-Time
role at
Casa Esperanza, Inc. (Boston) . Overview
Casa Esperanza, Inc. is a bilingual/bicultural behavioral health treatment provider serving Boston and the Merrimack Valley. Our mission is to empower individuals and families to recover from addiction, trauma, mental illness, and other chronic medical conditions; overcome homelessness and discrimination; and achieve health and wellness through comprehensive, integrated care. What You'll Do
Case Management
Coordinate admissions and intakes for Ryan White clients, including liaising with internal and external programs Ensure all clients meet eligibility for Part A services and document eligibility in the client record Conduct initial assessment and reassessments for each client and generate individualized service plans that reflect each client’s strengths, needs, abilities, and preferences Conduct periodic reassessments of the ISP, including review of the utilization of services and client-specific advocacy Assist clients in choosing a Primary Care Provider, making their first appointment, and obtaining health insurance Communicate directly with medical personnel to educate them about the client’s substance abuse issues, address any concerns, and work collaboratively to meet the client’s needs Coordinate access to medically appropriate levels of health care, behavioral health services, and other support services to ensure continuity of care Provide onboarding and annual training for all staff regarding the fundamentals of HIV/AIDS, HIV medications, and strategies for personal risk reduction Follow up and attend the EHE (Ending HIV Epidemic) requests and follow up with the RW Team Attend and participate actively in the monthly meeting with the Boston Public Health Commission (BPHC) as needed Participate and coordinate any Quality Improvement (QI) project for the RW program Bilingual Wellness group and Client Education Help clients navigate entitlement and ancillary service systems to obtain necessary benefits, such as SSI, transportation, health insurance, and dental care Coordinate internal referrals to on-site services, including GED/ESL education, peer support groups, mental health counseling, and vocational opportunities Coordinate client transportation as needed Follow-up calls to maintain client engagement and re-engagement Develop aftercare plan with clients prior to discharge Provide general backup support for intakes at the Familias Unidas Outpatient Program Basic use of new work methods using appropriate technologies to provide telehealth services to clients as needed Other duties assigned related to case management-related functions to support the program Outreach/In-Reach
Collaborate with other agencies, public organizations, and external personnel Represent the agency by providing education and participating in community events, including street outreach and other agency marketing strategies Facilitates monthly in-reach meetings at Casa Men’s Program and Latinas y Niños Center to organize and provide HIV education and information about services available for PLWHA at FUOP Administrative
Maintain up-to-date contacts for key resources in Evolv and ensure the team is trained to leverage these organizational linkages to support client access to care Ensure the program is meeting state and federal standards of care and reporting requirements Develop and maintain a tracking system to ensure client utilization meets program goals and objectives Work closely with the Multidisciplinary team to ensure that the client’s treatment and service plans are implemented and client needs are being met Attending all relevant case conferences and staff meetings as needed Document all client encounters and other data as required and maintain up-to-date client records Conduct weekly case file reviews to ensure all documentation is in compliance with state and federal regulations Ensure E2Boston and Evolv data is entered accurately and in a timely manner Ensure all documentation for client transportation assistance is reconciled and submitted to the Finance Department for billing Complete and submit all required reports for Part A services jointly with the team Other duties as required to support the functions of the program Qualifications
Bilingual (Spanish/English) required Ability to work both independently and as a member of a team Experience doing outreach to individuals at risk for HIV, addiction, mental illness, trauma, and violence Crisis management skills Ability to provide HIV education, group facilitation, service planning, and health navigation Knowledge of care coordination and community resources Familiarity with the substance use field, including Motivational Interviewing, Cognitive Behavioral Therapy, AA/NA 12 Step Philosophy, and Stages of Change Theory Knowledge of co-occurring disorders Strong writing, interpersonal, and organizational skills; strong verbal and written communication skills Valid Massachusetts Driver’s License Computer skills (Microsoft Word) Experience in group facilitation Awareness of the intersection of culture, addiction, mental illness, trauma, health, and homelessness Ability to meet physical and training requirements of the position Education/Training Required
High School Diploma or Bachelor’s degree in social work, psychology, counseling, or other human services-related field preferred (or comparable experience) Minimum of 3 years’ experience providing Case Management services Certified Alcohol and Drug Counselor/Certified Alcohol Counselor required or willing to obtain within one year of hire CPR/first aid, NARCAN training, or willingness to obtain certification within three months What We Offer
Casa Esperanza Benefits Package: Compensation: $24.52-$25.00/hour Sick Time - 1 hour for every 30 hours worked ComPsych Guidance Resources - EAP Educational Opportunities Employee Tickets at Work (Discounts for Entertainment, travel, movies, etc.) Career Advancement Opportunities Increased Salary for Credentials And more... Physical & Mental Requirements
While performing the duties of this job, the employee is regularly required to walk, stoop, kneel, crouch, or crawl and talk or hear. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required include distance vision, peripheral vision, and depth perception. COVID-19 vaccination is required for employment (as of the time of posting). One dose of Johnson & Johnson or two doses of Pfizer/Moderna plus boosters when eligible. Medical or religious exemptions may be requested. EEO Statement
Casa Esperanza, Inc. values its diverse workplace and encourages women, people of color, LGBTQIA+ individuals, people with disabilities, ethnic minorities, foreign-born residents, older workers, and others from minority groups to apply. We recruit, hire, train, promote, and compensate individuals based on job-related qualifications and abilities. We commit to a work environment free from discrimination and harassment based on race, color, sex, gender, age, religion or creed, national origin, ancestry, citizenship, marital status, sexual orientation, gender identity, gender expression, genetic information, disability, military or veteran status, or any other protected characteristic. We provide reasonable accommodations to qualified individuals as required by law. If you need an accommodation or assistance with the application process, please email hr@casaesperanza.org.
#J-18808-Ljbffr