McDonald's
Overview
General Manager (Full- Time) The General Manager Position contributes to McDonalds success by leading a team of crew to create and maintain the McDonalds Experience for our customers and crew. The store manager is required to exercise discretion regularly and customarily in managing the overall operation of the store. A majority of time is spent supervising and directing the workforce, making staffing decisions (i.e., hiring, training, evaluating, disciplining, discharging, staffing and scheduling), ensuring customer satisfaction and product quality, managing the store’s financial performance, and managing safety and security within the store. The incumbent is responsible for modeling and acting in accordance with JADT Food Group LLC guiding principles.
Responsibilities
Leadership: Setting goals for the work group, developing organizational capability, and modeling how we work together. Demonstrates a calm demeanor during periods of high volume or unusual events and ensures the store operates to standard while setting a positive example for the store team.
Leadership: Displays a customer comes first attitude by training and holding the crew accountable for delivering legendary customer service.
Leadership: Drives the implementation of company programs by developing action plans and directly motivating and instructing the store team to meet operational and organizational objectives.
Leadership: Manages with integrity, honesty and knowledge that promote the culture and values of JADT Food Group LLC.
Leadership: Plans, identifies, communicates, and delegates appropriate responsibilities and practices to store crew to ensure smooth flow of operations.
Leadership: Provides coaching and direction to the store team to achieve operational goals. Regularly reviews the store environment and key business indicators to identify problems and opportunities for improvement.
Planning and Execution: Develops strategic and operational plans for the work group, manages execution, and measures results.
Planning and Execution: Monitors and manages store staffing levels to support partner development and talent acquisition to meet operational requirements.
Planning and Execution: Communicates clearly, concisely, and accurately to ensure effective store operations; utilizes tools to identify and plan improvements.
Planning and Execution: Ensures adherence to wage and hour laws for nonexempt crew and minors; solicits customer feedback to understand needs.
Planning and Execution: Uses operational tools to plan for and achieve operational excellence (Labor Scheduling, RDM Development, cash management, inventory management).
Planning and Execution: Uses external resources to support store operations (Human Resources, FRED, @MCD, and others) as needed.
Planning and Execution: Analyzes financial reports to identify trends and address issues in store performance.
Development & Team Building: Provides coaching, feedback, and developmental opportunities and builds effective teams.
Development & Team Building: Actively manages store crew with performance assessments and goal setting to improve partner performance.
Development & Team Building: Challenges and inspires crew to achieve business results; maintains positive relationships and supports individual motivation.
Development & Team Building: Ensures crew adhere to legal and operational compliance requirements; recognizes and reinforces accomplishments.
Development & Team Building: Builds a store team environment where crew are valued and respected.
Required Knowledge, Skills, and Abilities
Demonstrated experience at building community relationships.
Ability to communicate clearly and concisely, both orally and in writing.
Ability to manage store operations independently.
Ability to manage effectively in a fast-paced environment.
Ability to manage multiple situations simultaneously.
Ability to manage resources to ensure service levels are achieved.
Interpersonal skills; knowledge of customer service techniques.
Knowledge of supervisory practices and procedures; organization and planning skills.
Strong operational and problem-solving skills; team-building and leadership abilities.
Ability to plan and prioritize workload; ability to handle confidential information.
Core Competencies
Puts the customer first: Understands customer needs and delivers excellent service; fosters a collaborative, positive environment.
Leads courageously: Takes responsibility, makes timely decisions, and adapts to change.
Develops continuously: Seeks opportunities to improve self and others; hires, coaches, and develops partners.
Achieves results: Prioritizes and delivers quality results; understands core products and processes and addresses obstacles.
Benefits
A Generous Paid Time off Plan
Medical, Dental, Vision, + more
401 K
Tuition Assistance
Free Meals
…and more
Requisition ID: PDXMC064D484A-8872-4DD5-97E4-BAF31212DD91_70583
McDonald's Corporation and McDonald's USA, LLC are an equal employment opportunity employer and will not discriminate on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, disability, marital status, veteran status, or any other legally-protected basis. Applicants with disabilities may be entitled to reasonable accommodation under applicable laws. For assistance completing forms or to discuss accommodations, please contact recruiting.supportteam@us.mcd.com.
McDonald's and its franchisees are taking steps in response to COVID-19 to ensure safety in our restaurants. We follow CDC guidance and local regulations, and encourage employees to stay home if sick. More information at https://news.mcdonalds.com.
#J-18808-Ljbffr
General Manager (Full- Time) The General Manager Position contributes to McDonalds success by leading a team of crew to create and maintain the McDonalds Experience for our customers and crew. The store manager is required to exercise discretion regularly and customarily in managing the overall operation of the store. A majority of time is spent supervising and directing the workforce, making staffing decisions (i.e., hiring, training, evaluating, disciplining, discharging, staffing and scheduling), ensuring customer satisfaction and product quality, managing the store’s financial performance, and managing safety and security within the store. The incumbent is responsible for modeling and acting in accordance with JADT Food Group LLC guiding principles.
Responsibilities
Leadership: Setting goals for the work group, developing organizational capability, and modeling how we work together. Demonstrates a calm demeanor during periods of high volume or unusual events and ensures the store operates to standard while setting a positive example for the store team.
Leadership: Displays a customer comes first attitude by training and holding the crew accountable for delivering legendary customer service.
Leadership: Drives the implementation of company programs by developing action plans and directly motivating and instructing the store team to meet operational and organizational objectives.
Leadership: Manages with integrity, honesty and knowledge that promote the culture and values of JADT Food Group LLC.
Leadership: Plans, identifies, communicates, and delegates appropriate responsibilities and practices to store crew to ensure smooth flow of operations.
Leadership: Provides coaching and direction to the store team to achieve operational goals. Regularly reviews the store environment and key business indicators to identify problems and opportunities for improvement.
Planning and Execution: Develops strategic and operational plans for the work group, manages execution, and measures results.
Planning and Execution: Monitors and manages store staffing levels to support partner development and talent acquisition to meet operational requirements.
Planning and Execution: Communicates clearly, concisely, and accurately to ensure effective store operations; utilizes tools to identify and plan improvements.
Planning and Execution: Ensures adherence to wage and hour laws for nonexempt crew and minors; solicits customer feedback to understand needs.
Planning and Execution: Uses operational tools to plan for and achieve operational excellence (Labor Scheduling, RDM Development, cash management, inventory management).
Planning and Execution: Uses external resources to support store operations (Human Resources, FRED, @MCD, and others) as needed.
Planning and Execution: Analyzes financial reports to identify trends and address issues in store performance.
Development & Team Building: Provides coaching, feedback, and developmental opportunities and builds effective teams.
Development & Team Building: Actively manages store crew with performance assessments and goal setting to improve partner performance.
Development & Team Building: Challenges and inspires crew to achieve business results; maintains positive relationships and supports individual motivation.
Development & Team Building: Ensures crew adhere to legal and operational compliance requirements; recognizes and reinforces accomplishments.
Development & Team Building: Builds a store team environment where crew are valued and respected.
Required Knowledge, Skills, and Abilities
Demonstrated experience at building community relationships.
Ability to communicate clearly and concisely, both orally and in writing.
Ability to manage store operations independently.
Ability to manage effectively in a fast-paced environment.
Ability to manage multiple situations simultaneously.
Ability to manage resources to ensure service levels are achieved.
Interpersonal skills; knowledge of customer service techniques.
Knowledge of supervisory practices and procedures; organization and planning skills.
Strong operational and problem-solving skills; team-building and leadership abilities.
Ability to plan and prioritize workload; ability to handle confidential information.
Core Competencies
Puts the customer first: Understands customer needs and delivers excellent service; fosters a collaborative, positive environment.
Leads courageously: Takes responsibility, makes timely decisions, and adapts to change.
Develops continuously: Seeks opportunities to improve self and others; hires, coaches, and develops partners.
Achieves results: Prioritizes and delivers quality results; understands core products and processes and addresses obstacles.
Benefits
A Generous Paid Time off Plan
Medical, Dental, Vision, + more
401 K
Tuition Assistance
Free Meals
…and more
Requisition ID: PDXMC064D484A-8872-4DD5-97E4-BAF31212DD91_70583
McDonald's Corporation and McDonald's USA, LLC are an equal employment opportunity employer and will not discriminate on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, disability, marital status, veteran status, or any other legally-protected basis. Applicants with disabilities may be entitled to reasonable accommodation under applicable laws. For assistance completing forms or to discuss accommodations, please contact recruiting.supportteam@us.mcd.com.
McDonald's and its franchisees are taking steps in response to COVID-19 to ensure safety in our restaurants. We follow CDC guidance and local regulations, and encourage employees to stay home if sick. More information at https://news.mcdonalds.com.
#J-18808-Ljbffr