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Star Shuttle & Charter

Dispatcher

Star Shuttle & Charter, San Antonio, Texas, United States, 78208

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About Star Shuttle & Charter

Star Shuttle & Charter is a family-owned transportation company proudly serving Texas for over 30 years. We provide charter, shuttle, and scheduled services for schools, businesses, tour groups, and special events. We're currently seeking a reliable and detail-oriented

Dispatcher

to join our operations team and help coordinate safe, efficient transportation across our fleet.

Job Summary

As a Dispatcher, you'll be the central point of communication between drivers, clients, and operations. You'll schedule trips, assign vehicles, monitor routes, and respond to real-time issues to ensure smooth service delivery. This role requires strong multitasking skills, clear communication, and a calm approach under pressure.

Responsibilities

Schedule and dispatch drivers for charter, shuttle, and contract services

Assign vehicles based on availability, trip requirements, and driver qualifications

Monitor routes, traffic, and weather conditions to adjust plans as needed

Communicate clearly with drivers regarding trip details, changes, and emergencies

Maintain accurate records of trip logs, driver hours, and vehicle usage

Respond promptly to customer inquiries and service issues

Coordinate with maintenance staff regarding vehicle readiness and repairs

Ensure compliance with DOT regulations and company policies

Qualifications

High school diploma or equivalent (college coursework in logistics or transportation a plus)

Prior dispatch or transportation experience preferred

Strong organizational and problem-solving skills

Excellent verbal and written communication

Ability to work in a fast-paced environment and handle multiple tasks

Proficient with scheduling software, GPS systems, and Microsoft Office

Must be able to pass background check and drug screening

CDL Class B with Passenger endorsement

Benefits

Competitive hourly pay based on experience

Health, vision, and dental insurance

401(k) retirement plan

Supportive team environment

Full-time schedule with consistent hours

Schedule:

Weekdays and weekends

Day and evening shifts available