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ZipRecruiter

IT Infrastructure Administrator

ZipRecruiter, Tulsa, Oklahoma, United States, 74145

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Job DescriptionJob Description

Great Benefits!!!

Free Employee Health, Life Insurance & Long Term

Vision, Dental and supplemental insurance is available.

Pension & 457(b) retirement

Vacation, Sick & Holidays

Join Our Team as an IT Infrastructure Administrator!

About MetroLink Tulsa:

MetroLink Tulsa is the public transportation provider for the Tulsa area, offering fixed-route bus service, paratransit, and on-demand rides to help people get where they need to go. At Metrolink Tulsa, we're not just about moving people from point A to point B; we're about connecting lives, building community, and making every ride a positive experience! We're a team that believes in the power of reliable transportation to transform daily routines and empower our city. If you're ready to make a real impact, one friendly ride at a time, you've found your destination!

What You'll Do:

The

IT Infrastructure Administrator

is responsible for the stability, performance, and security of core IT systems across the organization. This position demands a highly skilled individual capable of managing server environments (Windows 2008–2019), network infrastructure (Cisco switches, firewalls, APs), virtualization platforms (Hyper-V/VMware), cloud systems (Azure AD), and business-critical applications (including MS SQL).

This role blends

Tier 3 technical support

with strategic IT infrastructure design, implementation, and operations. The ideal candidate is a self-motivated, detail-oriented problem-solver who can handle both day-to-day technical tasks and long-term project leadership independently, while maintaining confidentiality and professionalism.

Requirements:

Education/Experience:

B.S. in Computer Science, MIS, or equivalent experience

4–6 years of experience with Microsoft Windows Server (2008–2019)

Extensive hands-on experience with server virtualization (Hyper-V, VMware)

Core Technical Skills:

Microsoft Server OS, Active Directory, Azure AD, GPOs, AD Sync

Server hardware installation/configuration

Microsoft Office, Windows 10, and networking protocols (TCP/IP, DNS, DHCP)

Cisco iOS: configuration of switches, firewalls, APs

VLAN, IPSec, and security best practices

Experience with SQL Server (2008–2017), including writing and analyzing complex queries

Operational knowledge of Linux servers, Docker, PXE, WDS

Support and configuration experience with PBX systems (3CX )

Soft Skills:

Strong interpersonal, analytical, and communication skills

High degree of organization, independence, and accountability

Ability to multitask and work under pressure

Willingness to work after-hours and be on call as needed

Valid driver’s license and reliable transportation

We're Looking for Someone Who Can:

Design, deploy, and maintain IT infrastructure including servers, storage, and network systems

Provide Tier 3 support for technical issues escalated from helpdesk or lower tiers

Ensure high availability and performance of mission-critical systems

Implement backup and disaster recovery strategies

Monitor and troubleshoot network issues, including VLANs and firewalls

Provide end-user support and training when necessary

Maintain up-to-date documentation and asset tracking

Maintain strict confidentiality of company data and systems

Participate in infrastructure planning and project execution

Occasional travel and off-hours support required

You are expected to

protect sensitive or private information

that you may access during your work. This includes, but is not limited to:

Company : Internal business plans, financials, passwords, infrastructure details, project roadmaps, etc.

Employees : Personal information (SSNs, health data, salaries, disciplinary actions, etc.)

Customers : Contact information, account details, service records, payment information, etc.

Potential hires : Résumés, background check results, interview notes, references, etc.

You must

not share

or disclose any of this information outside the scope of your job—even unintentionally—and must take

reasonable steps to secure it

(e.g., using encrypted drives, not discussing private info in public areas, etc.).

Mental & Physical Requirements

Mental:

High-pressure multitasking, analytical thinking, and confidentiality required

Physical:

Must be able to lift/push 25–50 lbs; prolonged sitting, standing, walking

Visual/Auditory:

Long-term screen use and ability to hear spoken directions clearly

Miscellaneous:

Availability for evening/weekend work, must be safety-conscious

The preceding description is intended to describe the general content, identify the essential functions, and set forth the performance of this job. It is not intended to be construed as an exhaustive statement of duties, responsibilities, or requirements. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential tasks. EOE/AA and Drug Free.