ProSidian Consulting
Director of Customer Experience | Customer Experience
ProSidian Consulting, Charlotte, North Carolina, United States, 28245
Director Of Customer Experience | Customer Experience
ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry leading practices. ProSidian services focus on the broad spectrum of Risk Management, Compliance, Business Process, IT Effectiveness, Energy & Sustainability, and Talent Management. We help forward thinking clients solve problems and improve operations. ProSidian Seeks a Director of Customer Experience | Customer Experience [COC0029226] for Program Support on a Exempt 1099 Contract: No Overtime Pay Basis Technical Element generally located across the CONUS - Charlotte, NC Across The Mid Atlantic Region supporting 0 We seek 226 candidates with relevant Government And Public Services Sector Experience (functional and technical area expertise also ideal) to support professional services engagement for Government And Public Services Sector Clients such as COC. This as a Technical Element or Contract W-2 (IRS-1099) Customer Experience Functional Area Professional - Customer Experience Leadership Position; however, ProSidian reserves the right to convert to a Full-Time ProSidian employed W-2 Position. Provide services and support as a Customer Experience Leadership (Director of Customer Experience) in the Government And Public Services Industry Sector focussing on Human Capital Solutions for clients such as City of Charlotte (COC) | Charlotte Cooperative Purchasing Alliance (CCPA) Generally Located In CONUS - Charlotte, NC and across the Mid Atlantic Region (Of Country/World). Develop customer experience strategies. Oversee service delivery improvements. Lead cross-departmental initiatives. The role(s) are located in the Mid Atlantic Region is at or near CONUS - Charlotte, NC. Initially identified Work Site Address (Subject to Change or Working Remotely): 621 East 4th Street Charlotte, NC 28202 Desired Qualifications For Director of Customer Experience | Customer Experience [COC0029226] (COC0029226) Candidates: 10+ years in customer experience leadership. Bachelor's degree required; MBA preferred. Primarily focused on Professional and Management Development Training initiatives and aligned with 226 activities 226 Functional Area Activities. Strategic leadership, data analysis, innovation. Visionary thinking, collaboration, adaptability. Oversees customer satisfaction research. Champions organizational culture of service excellence. Reports directly to executive leadership.
ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry leading practices. ProSidian services focus on the broad spectrum of Risk Management, Compliance, Business Process, IT Effectiveness, Energy & Sustainability, and Talent Management. We help forward thinking clients solve problems and improve operations. ProSidian Seeks a Director of Customer Experience | Customer Experience [COC0029226] for Program Support on a Exempt 1099 Contract: No Overtime Pay Basis Technical Element generally located across the CONUS - Charlotte, NC Across The Mid Atlantic Region supporting 0 We seek 226 candidates with relevant Government And Public Services Sector Experience (functional and technical area expertise also ideal) to support professional services engagement for Government And Public Services Sector Clients such as COC. This as a Technical Element or Contract W-2 (IRS-1099) Customer Experience Functional Area Professional - Customer Experience Leadership Position; however, ProSidian reserves the right to convert to a Full-Time ProSidian employed W-2 Position. Provide services and support as a Customer Experience Leadership (Director of Customer Experience) in the Government And Public Services Industry Sector focussing on Human Capital Solutions for clients such as City of Charlotte (COC) | Charlotte Cooperative Purchasing Alliance (CCPA) Generally Located In CONUS - Charlotte, NC and across the Mid Atlantic Region (Of Country/World). Develop customer experience strategies. Oversee service delivery improvements. Lead cross-departmental initiatives. The role(s) are located in the Mid Atlantic Region is at or near CONUS - Charlotte, NC. Initially identified Work Site Address (Subject to Change or Working Remotely): 621 East 4th Street Charlotte, NC 28202 Desired Qualifications For Director of Customer Experience | Customer Experience [COC0029226] (COC0029226) Candidates: 10+ years in customer experience leadership. Bachelor's degree required; MBA preferred. Primarily focused on Professional and Management Development Training initiatives and aligned with 226 activities 226 Functional Area Activities. Strategic leadership, data analysis, innovation. Visionary thinking, collaboration, adaptability. Oversees customer satisfaction research. Champions organizational culture of service excellence. Reports directly to executive leadership.