FI Incorporated
We are looking for an energetic and customer-focused individual to join our team as a
Client Service Representative (Entry Level) . This role is perfect for recent graduates, career starters, or anyone who enjoys working with people and is eager to gain hands-on experience in
customer service, client relations, and problem-solving .
No prior experience is required – we provide
paid training, mentorship, and opportunities for career growth .
Responsibilities
Serve as the first point of contact for clients, providing
friendly and professional support
Answer questions, resolve issues, and ensure client satisfaction
Assist with onboarding new clients and maintaining client accounts
Collaborate with team members to meet company goals and service standards
Track client interactions and provide feedback to improve processes
Learn the fundamentals of
customer service, communication, and account support
Qualifications
Strong communication and interpersonal skills
Positive, outgoing, and
customer-focused attitude
Problem-solving skills and ability to work in a team environment
High school diploma or equivalent required (Bachelor’s degree a plus)
Must be
18 or older
and authorized to work in the U.S.
Previous experience in customer service is helpful but not required
What We Offer
Paid training program
with mentorship and coaching
Competitive pay with
performance-based bonuses
Career growth opportunities with
promotion from within
Team events, workshops, and professional development sessions
Supportive and collaborative work environment
Opportunities for
networking and career advancement
Client Service Representative (Entry Level) . This role is perfect for recent graduates, career starters, or anyone who enjoys working with people and is eager to gain hands-on experience in
customer service, client relations, and problem-solving .
No prior experience is required – we provide
paid training, mentorship, and opportunities for career growth .
Responsibilities
Serve as the first point of contact for clients, providing
friendly and professional support
Answer questions, resolve issues, and ensure client satisfaction
Assist with onboarding new clients and maintaining client accounts
Collaborate with team members to meet company goals and service standards
Track client interactions and provide feedback to improve processes
Learn the fundamentals of
customer service, communication, and account support
Qualifications
Strong communication and interpersonal skills
Positive, outgoing, and
customer-focused attitude
Problem-solving skills and ability to work in a team environment
High school diploma or equivalent required (Bachelor’s degree a plus)
Must be
18 or older
and authorized to work in the U.S.
Previous experience in customer service is helpful but not required
What We Offer
Paid training program
with mentorship and coaching
Competitive pay with
performance-based bonuses
Career growth opportunities with
promotion from within
Team events, workshops, and professional development sessions
Supportive and collaborative work environment
Opportunities for
networking and career advancement