NHE Inc
Floating Community Manager
Location: Based in Greenville, SC Responsible for the overall fiscal accountability, marketing development, regulatory compliance, supervising personnel and physical asset management of a multi-site residential portfolio. Directly supervises the office staff. Carries out supervisory responsibilities in accordance with NHE, Inc. policies and applicable laws. Responsibilities include assisting with interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints, and resolving problems. Must have excellent organizational skills as one will be going from property to property acting as manager and performing all duties of community manager, while managers are on vacation, extended leave, or if the community manager's position is vacant. Will assist with property lease ups and transitions. Travel: This position requires extensive travel to various parts of the state. Must be willing to travel daily. Reports to: Regional Property Manager and/or VP of Affordable Business Unit. Supervises: Onsite staff of assigned properties. Must be flexible and able to work varied schedule, including weekends and some holidays as required. Essential Duties and Responsibilities
Fiscal accountability for properties performance Development, implementation and monitoring of assets Personnel management External and internal client/customer relations Regulatory compliance Knowledge, Skills and Abilities
Excellent communication and interpersonal skills, both verbal and written. Advanced organizational skills. Ability to direct others to achieve company goals. Ability to sell products and services to potential customers. Ability to handle multiple tasks and prioritize duties and responsibilities. Ability to visually inspect units, grounds, and other aspects of the community to determine standards are met. Ability to work with little direction maintaining confidentiality and professionalism. Be a team player Supervisory Responsibilities
Oversees personnel, marketing, leasing, collections, resident relations, resident retention, customer service, community maintenance, contracted services, vendor management, capital improvements, administration, reporting, community and employee safety, and legal compliance. This includes achieving the financial and operational goals of the company. Qualifications
Property Manager's or PMIC license required Multifamily leasing, sales and/or customer service experience is required. Knowledge of apartment management laws and regulations, federal, state, and local. Knowledge of expense control and financial management. Must have a valid driver's license or means of immediate transportation to attend meetings, events and daily activities Must be willing and able to travel daily and have reliable transportation Educational and/or Experience
Three years of successful working experience in the apartment management industry, including extensive customer service and leasing/marketing preferred. Must have training or experience in basic computer use, including common applications such as Microsoft Word and Excel as well as experience with web-based software used in apartment management (Yardi Voyager, Popcard, Payscan, Rent Caf preferred). Other related experience or equivalent education may be substituted. Language/Mathematical/Reasoning Ability
Ability to generate reports, business correspondence. Effectively present information and respond to questions from clients, customers, and the general public. Must possess the ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Should be able to compute rate, ratio and percent. Must be able to apply common sense understanding and carry out instructions furnished written and verbally. Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and; talk or hear. The employee frequently is required to stand, walk and sit. The employee is occasionally required to reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Working Conditions and Environment
While performing the duties of this job, the employee primarily works indoors from the NHE, Inc. on-site property office. The employee will regularly work in a highly mobile environment in performance of the above duties and responsibilities. The noise level in the work environment is usually moderate. Policies and Procedures
The employee in this job must be knowledgeable about the company's policies and procedures as described in the company Employee Handbook. I have read the above duties associated with the position of Floating Community Manager. I understand that the above list is not all-inclusive and that I may be asked to perform additional duties. I understand that I will be evaluated on my knowledge and understanding of the above items. The position that I hold with NHE, Inc. is an at-will position which means that either the company or I may terminate employment with or without notice and with or without cause. Benefits
All full-time employees are eligible to participate in our benefits program. NHE offers: HDHP Health Insurance Plan PPO Health Insurance Plan Vision Insurance Dental Insurance Short-Term Disability Long-Term Disability Group Life Insurance Health Savings Account (offered for HDHP plan) Flexible Spending Account (FSA) Employee Assistance Program (EAP) 401k Retirement plan 12 Paid Holidays (includes Birthday Holiday) Up to 130 hours of PTO About NHE, Inc. As a diverse real estate management company, we appreciate the importance that professionalism, caring service and relationships have on providing quality services to residents and property owners alike. We work to provide superior service by capitalizing on our vast experience, dedicated employees and investments in technology, training and certification. Based in Greenville, South Carolina, NHE is a leader in homeowner association management services, multi-family and apartment management solutions, and consults with owners and operators to determine best practice operations. EOE
Location: Based in Greenville, SC Responsible for the overall fiscal accountability, marketing development, regulatory compliance, supervising personnel and physical asset management of a multi-site residential portfolio. Directly supervises the office staff. Carries out supervisory responsibilities in accordance with NHE, Inc. policies and applicable laws. Responsibilities include assisting with interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints, and resolving problems. Must have excellent organizational skills as one will be going from property to property acting as manager and performing all duties of community manager, while managers are on vacation, extended leave, or if the community manager's position is vacant. Will assist with property lease ups and transitions. Travel: This position requires extensive travel to various parts of the state. Must be willing to travel daily. Reports to: Regional Property Manager and/or VP of Affordable Business Unit. Supervises: Onsite staff of assigned properties. Must be flexible and able to work varied schedule, including weekends and some holidays as required. Essential Duties and Responsibilities
Fiscal accountability for properties performance Development, implementation and monitoring of assets Personnel management External and internal client/customer relations Regulatory compliance Knowledge, Skills and Abilities
Excellent communication and interpersonal skills, both verbal and written. Advanced organizational skills. Ability to direct others to achieve company goals. Ability to sell products and services to potential customers. Ability to handle multiple tasks and prioritize duties and responsibilities. Ability to visually inspect units, grounds, and other aspects of the community to determine standards are met. Ability to work with little direction maintaining confidentiality and professionalism. Be a team player Supervisory Responsibilities
Oversees personnel, marketing, leasing, collections, resident relations, resident retention, customer service, community maintenance, contracted services, vendor management, capital improvements, administration, reporting, community and employee safety, and legal compliance. This includes achieving the financial and operational goals of the company. Qualifications
Property Manager's or PMIC license required Multifamily leasing, sales and/or customer service experience is required. Knowledge of apartment management laws and regulations, federal, state, and local. Knowledge of expense control and financial management. Must have a valid driver's license or means of immediate transportation to attend meetings, events and daily activities Must be willing and able to travel daily and have reliable transportation Educational and/or Experience
Three years of successful working experience in the apartment management industry, including extensive customer service and leasing/marketing preferred. Must have training or experience in basic computer use, including common applications such as Microsoft Word and Excel as well as experience with web-based software used in apartment management (Yardi Voyager, Popcard, Payscan, Rent Caf preferred). Other related experience or equivalent education may be substituted. Language/Mathematical/Reasoning Ability
Ability to generate reports, business correspondence. Effectively present information and respond to questions from clients, customers, and the general public. Must possess the ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Should be able to compute rate, ratio and percent. Must be able to apply common sense understanding and carry out instructions furnished written and verbally. Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and; talk or hear. The employee frequently is required to stand, walk and sit. The employee is occasionally required to reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Working Conditions and Environment
While performing the duties of this job, the employee primarily works indoors from the NHE, Inc. on-site property office. The employee will regularly work in a highly mobile environment in performance of the above duties and responsibilities. The noise level in the work environment is usually moderate. Policies and Procedures
The employee in this job must be knowledgeable about the company's policies and procedures as described in the company Employee Handbook. I have read the above duties associated with the position of Floating Community Manager. I understand that the above list is not all-inclusive and that I may be asked to perform additional duties. I understand that I will be evaluated on my knowledge and understanding of the above items. The position that I hold with NHE, Inc. is an at-will position which means that either the company or I may terminate employment with or without notice and with or without cause. Benefits
All full-time employees are eligible to participate in our benefits program. NHE offers: HDHP Health Insurance Plan PPO Health Insurance Plan Vision Insurance Dental Insurance Short-Term Disability Long-Term Disability Group Life Insurance Health Savings Account (offered for HDHP plan) Flexible Spending Account (FSA) Employee Assistance Program (EAP) 401k Retirement plan 12 Paid Holidays (includes Birthday Holiday) Up to 130 hours of PTO About NHE, Inc. As a diverse real estate management company, we appreciate the importance that professionalism, caring service and relationships have on providing quality services to residents and property owners alike. We work to provide superior service by capitalizing on our vast experience, dedicated employees and investments in technology, training and certification. Based in Greenville, South Carolina, NHE is a leader in homeowner association management services, multi-family and apartment management solutions, and consults with owners and operators to determine best practice operations. EOE