Suncoast Credit Union
Overview
Salary: $18.00 to $22.50 hourly based on experience and credentials
Location Type:
Hybrid, a flexible work model blending in-office and remote working
Position Type:
Full Time
Schedule: Monday through Thursday 8:30 AM - 5:30 PM and Friday 9:00 AM - 6:00 PM
Services the collateralized loan portfolio for Suncoast Credit Union by way of monitoring and maintenance of lien and UCC perfections and satisfactions. The responsibilities may include but are not limited to; assisting front line staff with questions, ChangeGear tickets, contacting dealers regarding lien perfection, updating systems of record, visiting the Department of Motor Vehicles, working a variety of exception reports, posting payoffs on collateralized vehicle loans and completing title changes post lien perfection.
Responsibilities • Provides support to Service Centers and the Member Care Center (MCC) with the perfection and release of liens • Works problem title requests for in-state dealer loans booked by back-office staff where the appropriate documentation was provided prior to booking. • Follows up and monitors recorded UCC-1 forms received from courthouses • Completes UCC-3's to terminate liens previously perfected using the UCC-1 forms • Enters correction requests to notify employees to resolve errors as it relates to lien perfection on the collateralized vehicle loan portfolio • Receives electronic and/or paper certificates of title, verifies electronic transmissions of collateral information, and responds as needed • Researches and corrects loan number associated with each paper title, alphabetizes for filing, and maintains necessary screens in database used for title tracking • Completes title service requests received from Service Centers and MCC personnel • Assists members requesting name changes or state of issue changes on certificates of title • Notates Notice of Subsequent Lien requests from other financial institutions in the collateral record • Processes checks from dealers and financial institutions to pay off titled collateral loans • Processes DMV refund checks • Balances a non-cash drawer on a daily basis • Balances checks received for lending support areas and packages them to be sent to Item Processing • Researches "problem" titles in which the Credit Union's lien has not been properly recorded or ownership is improperly recorded • Works exceptions reports related to the automated process of liens perfection and satisfaction daily • Visits the Department of Motor Vehicles to complete title work on behalf of the credit union on a weekly basis • Corresponds and communicates with members as needed regarding the perfection and/or release of liens on collateralized consumer loans. • Completes payoff quotes received within the department for personal consumer loans • Sorts and distributes the Loan Division's daily mail • Attend educational events to increase professional knowledge • Complete annual compliance and info security training to understand employees' role in maintaining effective compliance and security programs
Qualifications • High school diploma or equivalent. 2 or more years previous work experience in a financial institution preferred • Ability to prioritize tasks by effectively managing competing and changing priorities to meet deadlines • Accurate, detail-oriented, and organized with task management • Ability to independently resolve problems or situations with varying complexities • Proficient written, verbal, and interpersonal communication skills to interact effectively with members, staff, vendors, and government regulators • Ability to explain practices, procedures, and policies to reach agreement with others • Proficient knowledge and understanding of credit union products, services, policies, and procedures • Proficient knowledge and understanding of regulatory compliance • Proficient knowledge and understanding of credit union computer systems and software applications required to perform job duties
Benefits Financial Well-Being:
Bonus Program up to 12%, 401K Matching up to 8%, Retirement Planning, Pay Increases based on Competency, Employee Loan Discounts, Flex Spending Accounts Wellness:
Medical Coverage, Dental and Vision Coverage, Access to 4,000+ Gyms, Mental Health Resources, PTO Wellness Days, Short Term and Long Term Disability Coverage Work-Life Balance:
11 Paid Holidays, 3 weeks of Paid Time Off, 4 weeks of Paid Parental Leave, Birthday PTO Community Involvement:
Paid Volunteer Hours Growth:
Degree Assistance up to $5,000 per year
For more information, including additional benefits, please visit our benefits website at
https://careers.suncoastcreditunion.com/benefits
Company Overview
Suncoast Credit Union is consistently chosen as a Tampa Bay Times Top Workplace because its employees genuinely #LOVEWORK! Employees flourish in an inclusive culture celebrating growth and prioritizing the community. For more information, please visit our careers site at
https://careers.suncoastcreditunion.com/
Salary: $18.00 to $22.50 hourly based on experience and credentials
Location Type:
Hybrid, a flexible work model blending in-office and remote working
Position Type:
Full Time
Schedule: Monday through Thursday 8:30 AM - 5:30 PM and Friday 9:00 AM - 6:00 PM
Services the collateralized loan portfolio for Suncoast Credit Union by way of monitoring and maintenance of lien and UCC perfections and satisfactions. The responsibilities may include but are not limited to; assisting front line staff with questions, ChangeGear tickets, contacting dealers regarding lien perfection, updating systems of record, visiting the Department of Motor Vehicles, working a variety of exception reports, posting payoffs on collateralized vehicle loans and completing title changes post lien perfection.
Responsibilities • Provides support to Service Centers and the Member Care Center (MCC) with the perfection and release of liens • Works problem title requests for in-state dealer loans booked by back-office staff where the appropriate documentation was provided prior to booking. • Follows up and monitors recorded UCC-1 forms received from courthouses • Completes UCC-3's to terminate liens previously perfected using the UCC-1 forms • Enters correction requests to notify employees to resolve errors as it relates to lien perfection on the collateralized vehicle loan portfolio • Receives electronic and/or paper certificates of title, verifies electronic transmissions of collateral information, and responds as needed • Researches and corrects loan number associated with each paper title, alphabetizes for filing, and maintains necessary screens in database used for title tracking • Completes title service requests received from Service Centers and MCC personnel • Assists members requesting name changes or state of issue changes on certificates of title • Notates Notice of Subsequent Lien requests from other financial institutions in the collateral record • Processes checks from dealers and financial institutions to pay off titled collateral loans • Processes DMV refund checks • Balances a non-cash drawer on a daily basis • Balances checks received for lending support areas and packages them to be sent to Item Processing • Researches "problem" titles in which the Credit Union's lien has not been properly recorded or ownership is improperly recorded • Works exceptions reports related to the automated process of liens perfection and satisfaction daily • Visits the Department of Motor Vehicles to complete title work on behalf of the credit union on a weekly basis • Corresponds and communicates with members as needed regarding the perfection and/or release of liens on collateralized consumer loans. • Completes payoff quotes received within the department for personal consumer loans • Sorts and distributes the Loan Division's daily mail • Attend educational events to increase professional knowledge • Complete annual compliance and info security training to understand employees' role in maintaining effective compliance and security programs
Qualifications • High school diploma or equivalent. 2 or more years previous work experience in a financial institution preferred • Ability to prioritize tasks by effectively managing competing and changing priorities to meet deadlines • Accurate, detail-oriented, and organized with task management • Ability to independently resolve problems or situations with varying complexities • Proficient written, verbal, and interpersonal communication skills to interact effectively with members, staff, vendors, and government regulators • Ability to explain practices, procedures, and policies to reach agreement with others • Proficient knowledge and understanding of credit union products, services, policies, and procedures • Proficient knowledge and understanding of regulatory compliance • Proficient knowledge and understanding of credit union computer systems and software applications required to perform job duties
Benefits Financial Well-Being:
Bonus Program up to 12%, 401K Matching up to 8%, Retirement Planning, Pay Increases based on Competency, Employee Loan Discounts, Flex Spending Accounts Wellness:
Medical Coverage, Dental and Vision Coverage, Access to 4,000+ Gyms, Mental Health Resources, PTO Wellness Days, Short Term and Long Term Disability Coverage Work-Life Balance:
11 Paid Holidays, 3 weeks of Paid Time Off, 4 weeks of Paid Parental Leave, Birthday PTO Community Involvement:
Paid Volunteer Hours Growth:
Degree Assistance up to $5,000 per year
For more information, including additional benefits, please visit our benefits website at
https://careers.suncoastcreditunion.com/benefits
Company Overview
Suncoast Credit Union is consistently chosen as a Tampa Bay Times Top Workplace because its employees genuinely #LOVEWORK! Employees flourish in an inclusive culture celebrating growth and prioritizing the community. For more information, please visit our careers site at
https://careers.suncoastcreditunion.com/