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Indotronix International Corporation

Customer Service Admin opportunity at Rockford IL

Indotronix International Corporation, Rockford, Illinois, United States, 61103

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Customer Service Admin opportunity at Rockford IL | Rockford, Illinois, United States Indotronix is seeking a Knowledge / Records Management for a Job Opportunity in Rockford IL

Job Title : Knowledge / Records Management Location : Rockford IL 61125 Duration:

24 Months Contract Max Pay:

$21/hr

Job Description : • Liaise on issues related to assigned orders. • Manage Repair Purchase Orders from a diverse range of Commercial Airline customers, convey customer requirements, initial acknowledgment, quoting, shipment and invoicing of customer orders. • Manage contractual requirements including - asset reporting, customer service level/on-time delivery, turn time penalty avoidance and status reporting • Collaborate across functions including Manufacturing, Quality, Engineering, Program Management, Shop Supervision, Shop Technicians, Customer Support Managers and Field Service.

Required Skill Set :

2 to 4 years prior relevant experience customer service account management Desired Skills Set : • Commercial / Military contract administration experience • Customer Service experience • Experience using continuous improvement processes and tools

Education Qualification : Education typically acquired through advanced education (e.g. Bachelor)