Tailored Management
Customer Care Advocate (Virtual with Onsite Training)
Pay:
$20/hr Location:
Warwick, RI (Must live within 50 miles) Schedule:
Full-time | Monday-Friday, 8 AM-11 PM EST (set schedule assigned post-training) Training:
In-person | November 3 - November 28 | 8:30 AM-5 PM EST
Are you passionate about helping others and providing exceptional customer experiences? We're looking for empathetic, tech-savvy problem solvers to join our Customer Care team. In this role, you'll support customers with policy-related inquiries, ensuring each interaction builds trust and strengthens relationships.
This is a
virtual position
with
required in-person training in Warwick, RI , and occasional onsite attendance for team meetings, training, or events.
What You'll Do Be the first point of contact for customers with policy questions and service needs. Research, resolve, and follow up on customer inquiries across multiple systems. Guide customers through processes with patience, professionalism, and accuracy. Deliver outstanding service while working both independently and collaboratively. Represent the brand with empathy, clarity, and a commitment to excellence. What You'll Bring
1-2 years of experience
in a customer service or call center environment (preferred). Strong multitasking abilities and comfort working with
multiple systems
at once. Proficiency with
Microsoft Office
and general computer troubleshooting (browsers, clearing cache, screenshots, etc.). A clear, professional phone presence and a genuine desire to help others. High school diploma or GED equivalent required. Why You'll Love This Role
Comprehensive paid training
to set you up for success. Hybrid flexibility:
Work from home with occasional onsite collaboration. Professional growth opportunities
in a supportive, team-focused culture. The chance to make a difference - one conversation at a time.
If you thrive in a fast-paced, people-centered environment and are ready to grow your career in customer care, we'd love to meet you!
Apply today
and take the first step toward a rewarding role helping customers every day. #TMCS
Pay:
$20/hr Location:
Warwick, RI (Must live within 50 miles) Schedule:
Full-time | Monday-Friday, 8 AM-11 PM EST (set schedule assigned post-training) Training:
In-person | November 3 - November 28 | 8:30 AM-5 PM EST
Are you passionate about helping others and providing exceptional customer experiences? We're looking for empathetic, tech-savvy problem solvers to join our Customer Care team. In this role, you'll support customers with policy-related inquiries, ensuring each interaction builds trust and strengthens relationships.
This is a
virtual position
with
required in-person training in Warwick, RI , and occasional onsite attendance for team meetings, training, or events.
What You'll Do Be the first point of contact for customers with policy questions and service needs. Research, resolve, and follow up on customer inquiries across multiple systems. Guide customers through processes with patience, professionalism, and accuracy. Deliver outstanding service while working both independently and collaboratively. Represent the brand with empathy, clarity, and a commitment to excellence. What You'll Bring
1-2 years of experience
in a customer service or call center environment (preferred). Strong multitasking abilities and comfort working with
multiple systems
at once. Proficiency with
Microsoft Office
and general computer troubleshooting (browsers, clearing cache, screenshots, etc.). A clear, professional phone presence and a genuine desire to help others. High school diploma or GED equivalent required. Why You'll Love This Role
Comprehensive paid training
to set you up for success. Hybrid flexibility:
Work from home with occasional onsite collaboration. Professional growth opportunities
in a supportive, team-focused culture. The chance to make a difference - one conversation at a time.
If you thrive in a fast-paced, people-centered environment and are ready to grow your career in customer care, we'd love to meet you!
Apply today
and take the first step toward a rewarding role helping customers every day. #TMCS