Sigma is hiring: Medical Secretary in Lexington

Job Title: Medical Secretary - 13-Week Contract (157875)
Location: Lexington, MA (Onsite - Beth Israel Lahey Health Primary Care, Belmont Medical Associates)
Company: Sigma, Inc.
Schedule: Monday-Friday, 8:30 AM - 5:00 PM
Duration: 13 Weeks
Time Off Policy: No time off permitted around holidays (clinic closed Thanksgiving Day, day after Thanksgiving, Christmas Day, and New Year's Day).

Position Overview

Sigma, Inc. is seeking an experienced Medical Secretary to join the Beth Israel Lahey Health Primary Care - Belmont Medical Associates team in Lexington, MA. This is a great opportunity for detail-oriented healthcare professionals with experience in Epic and adult primary care who thrive in a fast-paced clinical setting.

Key Responsibilities

• Provide front-desk and administrative support to healthcare providers and staff.
• Schedule patient appointments, verify insurance, and manage electronic medical records using Epic.
• Greet and assist patients with professionalism and empathy in person and over the phone.
• Handle high call volumes, respond to patient inquiries, and de-escalate concerns when needed.
• Perform accurate insurance verifications and update patient billing information.
• Coordinate with clinical teams to ensure timely and efficient patient flow.
• Maintain confidentiality and compliance with all HIP nd clinic policies.

Qualifications & Requirements

• Epic experience is required.
• Strong background in adult primary care with the ability to adapt in a fast-paced environment.
• Prior experience in a medical office or healthcare setting required.
• Proficiency in computer use, typing, and managing electronic records.
• Excellent customer service and communication skills.
• Ability to work independently after training and follow clinical protocols.