Service Coordinator / Family Self-Sufficiency (FSS) Associate

Immediate contract opportunity for Service Coordinator / Family Self-Sufficiency (FSS) Associate with direct client in Brooklyn, NY. Trigyn's direct government client has an immediate need for Service Coordinator / Family Self-Sufficiency (FSS) Associate in Brooklyn, NY. The particulars of the opportunity are below: Description: The department seeks to hire a Family Self-Sufficiency (FSS) Associate to support the Section 8 FSS program. The FSS program is a HUD-funded initiative that promotes economic self-sufficiency for Section 8 Housing Choice Voucher Holders. Participating households commit to achieving personal goals within the five-year period of the FSS contract. Goals may include obtaining and maintaining employment, becoming free of cash public assistance benefits, enrolling in a job training program, or obtaining a High School Equivalency (HSE) or post-secondary degree. Responsibilities: • Assist in recruiting and enrolling 200 program participants. • Assist in conducting program information sessions 2 to 3 times per month. • Refer program participants to economic opportunity services in the areas of adult education, business development, employment training and financial literacy. • Focus on motivating and supporting clients to reach their FSS goals through a variety of communication platforms (including in-person case management meetings, phone, e-mail). • Responsible for updating participant profiles and progress notes in departmental database • Assist in collecting and analyzing program data and preparing reports. • Assist in maintaining and updating escrow accounts. • Attend unit and departmental meetings. Contribute to implementing and developing the best practices in FSS case management. • Some evening hours may be required. Minimum Qualifications: • As per Civil Service Title SKILLS DESIRED: • Solid background in financial literacy and/or workforce development strongly preferred. • Experience providing administrative support in a customer service setting. • Commitment to serving low-income individuals and supporting them in achieving economic stability and security; Ability to support residents throughout stages in the FSS program. • Ability to work independently • Outcomes driven performer with strong attention to detail. • Strong Facilitation / Presentation Skills. • Proficiency in MS Office, including Excel. • Familiarity with Siebel, or other customer relationship management software a plus. NEW YORK CITY HOUSING AUTHORITY RESIDENTS STRONGLY ENCOURAGED TO APPLY TRIGYN IS AN EQUAL OPPORTUNITY EMPLOYER About Trigyn: Trigyn is an IT Services Company that has been in business for 30 years with more than 1,500 resources deployed today. Trigyn is ISO 9001:2015, ISO 27001:2013 (ISMS) and CMMI Level 5 Certified. Trigyn is an E-Verify® Employer.