US Main
This role is a contract with option to hire, in office. The Employee Relations Investigator is responsible for conducting thorough investigations into employee complaints and concerns related to workplace issues such as harassment, discrimination, misconduct, retaliation, and other violations of company policies and legal regulations. This role requires the ability to remain impartial, conduct interviews with professionalism, document findings, and make recommendations for appropriate action. The Investigator will work closely with Human Resources, management, and legal teams to ensure fair and consistent resolution of issues. Key Responsibilities: Conduct Investigations: Lead impartial, thorough investigations into employee complaints related to workplace issues such as discrimination, harassment, retaliation, violation of company policies, and other alleged misconduct. Interview complainants, witnesses, and accused individuals, maintaining confidentiality and neutrality throughout the process. Collect and review relevant documentation, such as emails, reports, performance records, and other evidence. Analyze Findings: Assess the facts, determine the credibility of witnesses, and evaluate evidence to make sound decisions on the merit of each case. Prepare detailed investigation reports that summarize findings, identify any violations, and offer clear recommendations for corrective or disciplinary action. Compliance & Legal Oversight: Ensure that investigations are conducted in compliance with all relevant labor laws, company policies, and best practices for employee relations. Keep up-to-date with local, state, and federal employment laws and regulations to ensure investigations and actions are legally sound. Coordinate with legal counsel or external agencies, when necessary, to ensure that investigations are handled properly from a legal standpoint. Confidentiality & Sensitivity: Maintain strict confidentiality throughout the investigation process and ensure sensitive information is handled appropriately. Manage employee relations issues with discretion and empathy, striving to resolve conflicts in a fair and respectful manner. Qualifications: Education: Bachelor’s degree in Human Resources, Business Administration, Industrial Relations, or a related field. A professional certification in Employee Relations, HR, or Investigations (e.g., SHRM-CP, PHR, or similar) is preferred. Experience: At least 3-5 years of experience in Employee Relations, investigations, or HR-related fields, with a strong understanding of workplace laws, policies, and dispute resolution. Skills & Abilities: Excellent verbal and written communication skills, including the ability to prepare clear, concise, and objective reports. Strong investigative skills with the ability to assess complex situations, ask probing questions, and analyze information critically. Ability to manage sensitive and confidential information with discretion. Knowledge of labor laws, discrimination statutes, and other relevant regulations. Strong interpersonal skills and the ability to maintain neutrality and fairness when interacting with all parties. Effective time management skills, with the ability to manage multiple investigations simultaneously. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, etc.) and other relevant HR software.