Recovery Centers of America is hiring: Overnight Program Manager in Danvers

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Location: Danvers, MA | Job Type: Full-Time | Pay: $60,000 | Schedule: Tuesday - Saturday, 11p-7:30a

About Us Recovery Centers of America is committed to providing compassionate, patient-centered care. Our recovery support team plays a vital role in helping individuals achieve and maintain sobriety and stability. We are currently seeking an Overnight Program Director to support our team and ensure high standards of care and operations.

Key Responsibilities

• Responsible for hiring, training, and retaining Recovery Support staff.
• Supervises the activities of overnight Recovery Support Specialists in collaboration with the Program Director.
• Monitors RSS staff providing safety checks through the shift, completes documentation, completes Incident Reports, monitors patient\'s activities and records patient behavior.
• Supports the ongoing coaching and supervision of RSS including but not limited to:
• Safety checks
• Shift Exchange
• Realtime supervisions
• Scanning
• Group registration
• Downtime rounds
• Reviews patient rounding reports daily and communicates information to the RSS team.
• Conducts reviews of incident reports daily or on required cadence per Quality Improvement (QI).
• Performs weekly rounding audits with the Leadership Team to ensure patient safety and staff compliance with rounding policies and procedures.
• Assists in monitoring QI indicators to ensure high-quality care is provided.
• Understands the principles of 12-step Programs, Dialectical Behavior Therapy (DBT), Medication-Assisted Treatment (MAT), and Motivational Interviewing (MI) and how they apply to the recovery process of the addicted client.
• Collaborates with the Program Director to maintain on-call responsibility as assigned to ensure appropriate staffing, patient safety, and high-quality care is maintained at all times.
• Works with Nurse Manager to streamline the patient admissions process and ensure quality of care at all touchpoints.
• Other duties as assigned by Program Director, Director of Nursing or CEO

Qualifications

• Required: High School Diploma or GED
• Required: One year of experience working with addiction/behavioral health services
• Preferred: Associate or Bachelor's degree
• Strong knowledge of MS Word, Excel, and PowerPoint
• Prior supervisory experience in a substance abuse/behavioral health facility
• Experience managing small, cohesive teams preferred
• Demonstrates appropriate confidentiality when interacting with patients and other contacts
• Exhibits excellent customer relation skills with coworkers, patients, residents, families, and referral sources

Company Overview

Founded in 2015, RCA has treated over 77,000 patients and is on a mission to save one million lives from the disease of addiction. Our treatment centers operate 24/7, providing compassionate, evidence-based care. Many of our team members have walked the path of recovery themselves, bringing a level of understanding and support that makes RCA a uniquely impactful place to work.

RCA is committed to hiring a diverse workforce and supports a recovery-friendly workplace.