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Imperial Workshop

Warehouse Personnel Job at Imperial Workshop in Town of Florida

Imperial Workshop, Town of Florida, NY, United States

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Job Description

Job Title: Warehouse Personnel

Department: Logistics

Last Modified: 2022-07-20

Hours: Flexible and may vary around restock periods, generally from 12PM to 8PM

General Responsibilities

  • Lines and pads crates and assembles cartons.
  • Wraps protective material around product.
  • Inserts product into containers.
  • Labels containers, container tags, or products.
  • Packs special arrangements or selections of product.
  • Records information such as weight, time, and date packaged.
  • Tests products before they are packaged.
  • Supports customers with issues through emails or other communication methods.
  • Keeps track of available inventory.
  • Resolves customer complaints or answers questions regarding policies and procedures.
  • Provides customers with information about products or services, assists with orders, cancels orders, or obtains details of complaints.
  • Ensures full customer satisfaction and maintains a friendly, helpful demeanor.
  • Identifies and prioritizes problems related to service area.
  • Maintains close contact with customers to give updates on progress toward resolution.
  • Ensures that appropriate changes are made to resolve customers' problems.
  • The company reserves the right to add or change duties at any time.

Job Qualifications

  • High school diploma or equivalent.
  • Some previous work-related experience.

Skills

  • Fundamental skills; training provided.
  • Exceptional verbal and written communication.
  • Good judgment and decision making.
  • Problem solving.
  • Service orientation.
  • Critical thinking.
  • Active listening.

Company Description

ImperialWorkshop.com

Check out our products or our Google reviews by looking up Imperial Workshop on Google Maps.

Additional Information

  • Seniority level: Entry level
  • Employment type: Full-time
  • Job function: Management and Manufacturing
  • Industries: Retail

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