Calusa Veterinary Center is hiring: Veterinary Receptionist in Boca Raton

Overview

Join to apply for the Veterinary Receptionist role at Calusa Veterinary Center. Calusa Veterinary Center is hiring a full-time front-desk receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.

What to Expect

As you join our mission to provide our patients with the level of care we would demand for our own pets, you’ll be supported in your work and home life with:

• A comprehensive benefits package, including medical, dental, and vision insurance
• Paid time off and a 401(k) plan for full-time employees
• Professional development opportunities

Salary: $17-$20 per hour dependent on skills and experience

Schedule: Flexible Schedule, with shifts such as 1:00pm-10:00pm or 3:00-12:00 AM; must be available on weekends and at night

Key Responsibilities

• Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms
• Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments
• Answer client calls for appointments, hospital inquiries, medication refills, and other requests; make outbound calls for appointment reminders and follow-ups
• Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior
• Assist in maintaining cleanliness and organization to ensure a positive client experience

Qualifications

• Previous experience as a veterinary receptionist or medical office assistant preferred
• Strong organizational and multitasking skills
• Ability to maintain a calm, professional, and positive demeanor

About Calusa Veterinary Center

We are focused on providing excellent service and care with a full range of diagnostic and preventative services. Our hospital is equipped with digital radiography, in-house labs, ultrasound, and additional therapies to support patient care. We are a full-service, AAHA-accredited 24-hour GP and ER small animal practice serving the Boca Raton, FL area for 20+ years with a 10-doctor team and a large staff.

Location

Fort Lauderdale, FL