Bellperson (Part Time) Job at Grand Hotel Golf Resort and Spa, Autograph Collect
Grand Hotel Golf Resort and Spa, Autograph Collection, Fairhope, AL, United States, 36533
Join the Grand Hotel Golf Resort and Spa, Autograph Collection as a Bellperson (Part Time). Step into an exciting career at the legendary Grand Hotel Golf Resort & Spa, on Alabama’s Gulf Coast. Set on 550 acres of breathtaking beauty, the Grand offers the perfect blend of rich Southern tradition and modern luxury.
Job Overview: Welcome guests warmly, assist with luggage, and provide information about hotel amenities and local attractions. Respond promptly to guest inquiries, coordinate transportation, and maintain a clean and organized Bell Stand.
Key Responsibilities:
- Greet guests with a professional and friendly attitude.
- Transport guests’ luggage to and from their vehicles and rooms promptly and courteously.
- Offer detailed directions, operating hours, and information about hotel amenities, facilities, and nearby attractions.
- Respond promptly to calls and inquiries at the Bell Stand, fulfilling requests with attentiveness and care.
- Assist guests with transportation arrangements to ensure their convenience and ease of travel.
- Maintain the Bell Stand area in a polished and organized condition.
- Address guest concerns professionally, seeking solutions to ensure guest satisfaction.
- Work seamlessly with the front desk and other hotel departments to deliver a cohesive and exceptional guest experience.
- Monitor and maintain Bell Stand supplies and equipment to ensure efficient operations.
- Maintain accurate records of guest interactions and services provided for personalized and efficient experiences.
Perks & Benefits: As part of the PCH Hotels & Resorts portfolio, associates enjoy an array of perks and benefits, including:
- Health, Dental, and Vision Coverage.
- 401(k) with Company Match.
- Exclusive Discounts on hotel stays, dining, golf, and retail at PCH properties and worldwide through Marriott.
- Career Growth Opportunities through ongoing training and development for advancement within the company.
We are an equal opportunities employer and welcome applications from all qualified candidates. We are committed to providing a workplace that is free from discrimination and harassment.