WAYNE MEMORIAL COMMUNITY HEALTH CENTERS is hiring: MEDICAL SECRETARY in Tafton

Overview

Wayne Memorial Community Health Centers (WMCHC) is seeking a Medical Secretary to join the team at our Pinnacle Family Health Center office. The role focuses on delivering outstanding patient care while efficiently managing the administrative and operational tasks of the medical office.

WMCHC’s mission is to serve all members of the community with a focus on the underserved and disadvantaged, creating and sustaining a healthy community by providing accessible, high quality medical, dental, and behavioral health care.

Job Responsibilities

• Greeting customers in-person and handling in-bound and out-bound phone calls
• Assisting patients needs by creating a safe environment
• Scheduling visits and documenting appointment details accurately and appropriately
• Reviewing and capturing patients’ insurance cards, driver’s license, and other applicable information in accordance with procedures, as well as completing patient registration and appropriate consents
• Completing registration along with annual forms
• Handling all documentation and patients records in the Electronic Health Record (EHR) system
• Reporting to appropriate clinical team members on patients’ questions and care
• Scheduling follow-up appointments and completing return orders
• Facilitating scheduling of appointments with other providers, including testing facilities, hospitals, specialists, etc.
• Monitoring and coordinating daily schedules, verifying appointments, contacting patients, and filling scheduling gaps
• Scanning all reports, records, and other documents in patient charts in a confidential manner
• Maintaining petty cash log and ensuring logs are delivered to the billing department as directed
• Maintaining familiarity with financial assistance programs as applicable
• Checking correspondence and messages daily
• Other duties as assigned

Minimum Qualifications

• Effective communication skills
• Basic mathematics and typing skills
• Medical terminology
• Word processing
• Prior secretarial or administrative experience, and/or education preferred

Benefits

• Medical, Dental, Vision
• Life Insurance
• Short-Term Disability
• Long-Term Disability
• Generous Paid Time Off (PTO)
• 403(b) Retirement Plan Matching