Lead Unit Secretary, Adult Psych Job at Cape Cod Healthcare in Hyannis

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• Ensures effective daily department operations and participates in the staffing process to ensure adequate staffing in inpatient area.
• Orients and trains new Unit Secretaries; retrains current Unit Secretaries, as needed.
• Maintains patient records including the coordination of inpatient chart audits to ensure documentation requirements meet compliance and are completed on day of discharge.
• Performs a variety of communication functions relating to phone, mail, visitors, hospital personnel, etc. including copying, filing and mailing a variety of patient related materials.
• Transcribe physician orders, complete necessary forms, requisitions and communications necessary to implement orders.
• Maintains adequate quantity of forms, supplies, maintain unit bulletin boards, manuals, staff mailboxes and other communication sources.
• Attend in-service educational programs as assigned to learn new forms, procedures, developmental skills, etc.
• Performs secretarial and other related duties to assist administrative, clinical and medical staff. Works collaboratively with Nurse Manager, M.D.s and Nurse in Charge.
• Works cooperatively with fellow workers and communicates politely with department employees, patients, visitors and others both in person and via the telephone.
• Perform billing operations related to automated billing system utilizing the Cape Cod Hospital information system.
• Obtains inpatient patient demographics to verify insurance benefits and assists the Utilization Review Coordinator with correspondence needs for insurance authorizations/appeals.
• Perform other work-related duties as requested or directed.
• Ability to read, write and communicate in English.
• Experience with Microsoft Office and/or other applicable software programs required.
• Ability to type 30 words per minute.
• Successful completion of medical terminology course with a Grade C or better, or successfully pass medical terminology challenge exam with 80% or better.
• Minimum 3 years experience in a medical office required or with similar experience at Cape Cod Hospital or the equivalent (e.g., Unit Clerk) as determined by management.
• Crisis Prevention Intervention Training within 1 month of new position.
• BLS Certification within 3 month of new position and must maintain.
  
  

• Ensures effective daily department operations and participates in the staffing process to ensure adequate staffing in inpatient area.
• Orients and trains new Unit Secretaries; retrains current Unit Secretaries, as needed.
• Maintains patient records including the coordination of inpatient chart audits to ensure documentation requirements meet compliance and are completed on day of discharge.
• Performs a variety of communication functions relating to phone, mail, visitors, hospital personnel, etc. including copying, filing and mailing a variety of patient related materials.
• Transcribe physician orders, complete necessary forms, requisitions and communications necessary to implement orders.
• Maintains adequate quantity of forms, supplies, maintain unit bulletin boards, manuals, staff mailboxes and other communication sources.
• Attend in-service educational programs as assigned to learn new forms, procedures, developmental skills, etc.
• Performs secretarial and other related duties to assist administrative, clinical and medical staff. Works collaboratively with Nurse Manager, M.D.s and Nurse in Charge.
• Works cooperatively with fellow workers and communicates politely with department employees, patients, visitors and others both in person and via the telephone.
• Perform billing operations related to automated billing system utilizing the Cape Cod Hospital information system.
• Obtains inpatient patient demographics to verify insurance benefits and assists the Utilization Review Coordinator with correspondence needs for insurance authorizations/appeals.
• Perform other work-related duties as requested or directed.
• Ability to read, write and communicate in English.
• Experience with Microsoft Office and/or other applicable software programs required.
• Ability to type 30 words per minute.
• Successful completion of medical terminology course with a Grade C or better, or successfully pass medical terminology challenge exam with 80% or better.
• Minimum 3 years experience in a medical office required or with similar experience at Cape Cod Hospital or the equivalent (e.g., Unit Clerk) as determined by management.
• Crisis Prevention Intervention Training within 1 month of new position.
• BLS Certification within 3 month of new position and must maintain.
  
  

Purpose of Position

To perform secretarial/clerical duties for administrative, clinical and medical staff and serves as a facilitator/resource person for the Inpatient Psychiatric Unit.

Schedule Details

40 hrs. per week, Rotating Days, 7a-3p, Occ. Weekend & Occ. Holidays.

Organization

Cape Cod Hospital

Primary Location

Massachusetts-Hyannis

Department

CCH-Adult Psych Unit

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Hospitals and Health Care

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