Temporary Bilingual School Secretary (English/Spanish) Job at Compass Community

Temporary Bilingual School Secretary (English/Spanish)

Last Updated: Sep, 29, 2025

About Us

In July 2019, Compass Community Schools opened six high-quality charter schools (five elementary and one middle/high) in the Memphis communities of Binghampton, Berclair, Frayser, Hickory Hill, Midtown, and Orange Mound. We focus intently on three pillars – academic excellence, values-based character education, and service learning in the community – as we prepare our students for college and life-long success.

Our vision is Dr. Martin Luther King Jr.’s ideal of education: “Intelligence plus character – that is the goal of true education.” This true education – provided within a supportive, joyful, and hopeful school culture – will prepare our students to be positive agents of change in our communities.

Position Overview

The School Secretary serves as an integral member of the school’s operations team. The Secretary will lead office efforts to ensure high-quality customer service and a professional environment for all guests of the school’s main office, including students, parents, external guests, teachers, and other stakeholders.The Secretary will be responsible for performing key administrative duties in support of the school leadership team.

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this position, the employee is regularly required to sit and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to reach with hands and arms and talk or hear. The employee is required to walk occasionally.
• The employee must regularly lift and/or move up to 10 pounds. Specific vision abilities required by this position include close vision, color vision, and the ability to adjust focus.
• The noise level in the environment is usually moderate.
• May be required to travel locally and domestically periodically to attend meetings, trainings, seminars, etc.

Other Information

Reports to: Principal

Status: non-exempt (although the expectation is that this position will work 40 hours per week, this position must clock in and clock out daily to record time)

Salary Range: $15.50 – $18.00 per hour (equivalent to $32,000 – $38,000)

Primary Responsibilities

• COMMUNITY RELATIONS: Ensuring that community relationships thrive, with duties including, but not limited to:
  • External Services:
    • Coordinate with the network team to update the school website, Twitter and Facebook, and other communications materials
    • Manage neighborhood relationships, including churches and volunteer groups
  • Parent & Visitor Management:
    • Extend a warm welcome to all visitors and serve as a key lever to address questions, and minimize interruptions of the school admin team
    • Answer phones, greet guests, and make announcements
    • Sort mail as needed
    • Manage all school visitors, including identification verification and notification of appropriate staff
    • Create a clean, professional, inviting, and organized Front Office
    • Coordinate mailings, phone calls, and other messages to families
    • Assist teachers and staff members in building authentic relationships with students, families, and stakeholders
    • Draft a monthly newsletter for parents
• COMPLIANCE: Ensuring compliance for all local, state, and federal mandates, with duties including, but not limited to:
  • Attendance:
    • Record daily student attendance in PowerSchool
    • Follow up with families of absent or late students each morning
  • File Audits & Student Information:
    • Collect and maintain student records – includes demographic information, transcripts, immunization history, meal eligibility, and emergency contacts
  • Records updates:
    • Complete all records requests, including sending, receiving, and requesting student files
  • Truancy:
    • Maintain accurate records for truancy, including mailing home letters and notifying the appropriate parties when a student has excessive absences
• EVENTS: Ensuring that all school events are prepared for excellence in execution, with duties including, but not limited to:
  • Event Management:
    • Alert the Maintenance Manager of all event requests
    • Assist the Operations Manager in event planning
• INTERNAL SUPPORTS: Ensuring that there are internal school supports for programs, with duties including, but not limited to:
  • Arrival & Dismissal:
    • Assist with student arrival and dismissal processes, including tracking attendance data for late arrivals and early release students
  • Procurement:
    • Take inventory of main office supplies, event materials, and other necessary items.
  • Reporting Process:
    • Print and distribute progress reports and report cards
  • Student Registration:
    • Execute recruitment events as needed
    • Manage data entry from student registration
  • Student Supports:
    • Assist with the Student Support Team in responding to student needs

Qualifications

Education/Certification

• High School Diploma (Associate’s or Bachelor’s Degree greatly preferred)

Work Experience

• 3+ years of work experience with a strong background in customer service or school secretarial roles

Skills and Mindsets

• Must speak Spanish fluently
• Relentlessly results-driven – will do whatever it takes to help students succeed
• Belief in and commitment to the mission and core values of the Compass Community Schools
• Ability to work urgently in a fast-paced and results-oriented environment
• Strong written communication skills – written and verbal fluency in Spanish greatly preferred!

Key Outcomes

• Implement the student registration process with fidelity and clarity 95% of the time.
• Ensure that daily attendance is accurate & up-to-date 100% of the time.
• Faithfully execute the reporting period process 100% of the time.
• Ensure that 85% of guests (teachers, parents, etc.) feel welcome in the Front Office.
• Ensure that public communications are clear, accurate, and distributed in a timely manner 90% of the time.

What We Offer

● Mission-driven, joyful, respectful working environments

● Intentionally small school settings

● Opportunity to positively impact the lives of Memphis youth

● Competitive compensation and benefits package