Office Assistant Job at Fink's Jewelers in Chattanooga
Fink's Jewelers, Chattanooga, TN, United States, 37450
Overview
Fink's Jewelers is hiring a full-time Office Assistant at our Chattanooga, TN store on Gunbarrel Road. The ideal candidate is highly organized, proficient in Microsoft Office products, and has a high level of customer service skills.
Responsibilities
- Assist in supporting the sales activities by performing all needed functions on the POS system, such as ringing sales, layaways, and special orders.
- Generate and maintain client records and files, special order, and layaway files.
- Process incoming and outgoing transfers according to corporate policy and procedures to ensure inventory control.
- Prepare packages and paperwork for outgoing mail or shipment.
- Accept and process product for repair. Communicate estimates to customers, follow up on completion and ship dates, and notify customers of repair completion.
- Respond to customer inquiries both in person and over the phone.
- Utilize company ERP software to research transactions.
- All other duties as assigned.
Qualifications
- Extremely organized with strong attention to detail.
- Proficient in Microsoft Office products.
- Excellent customer service skills and communication abilities.
- Experience with POS systems and ERP software is a plus.
About Fink's Jewelers
In 1930, Nathan Fink founded Fink's Jewelers. Today, our company is owned and operated by the third and fourth generation of the founding family, with customer service remaining the cornerstone of our philosophy. From the first store in Roanoke, Virginia, Fink's Jewelers has now grown to include 10 locations throughout Virginia, North Carolina, and Tennessee. As one of America\'s "Top 50" jewelers, we stand strong behind our traditions and value our wonderful staff members. Come join our well-established team as we continue our mission to be the first-choice jeweler in every community we serve!
Benefits
- Dental Insurance
- Employee discount
- Flexible Spending Account
- Health Insurance
- Health Savings Account
- Paid Short/Long Term Disability
- Paid Life Insurance
- Paid Holidays
- Paid Time Off
- Professional Development Assistance
- Referral Program
- Retirement 401K Plan
- Vision Insurance