Office Assistant - GWVNH Job at Augusta University in Augusta

Office Assistant - GWVNH at Augusta University

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About Us

Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 10,500 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values https://www.augusta.edu/about/mission.php make Augusta University an institution like no other.

Location

Augusta University – Health Sciences Campus: 1120 15th Street, Augusta, GA 30912; Summerville Campus: 2500 Walton Way, Augusta, GA 30904

College/Department Information

Located conveniently in Augusta's downtown medical community, Georgia War Veterans Nursing Home provides continuous professional nursing care to veterans of Georgia who have served in the armed forces during war times. The home is owned and funded by the Georgia Department of Veterans Service and operated through an interagency agreement with Augusta University. Through this association, Georgia War Veterans Nursing Home is considered a leader in the area of geriatric educational training for Augusta University.

Job Summary

This position serves as the Nursing Home Receptionist using a multi-line phone system, greeting the public, and serves as information desk to/for nursing home. The duties include but are not limited to maintaining accurate department files, balancing, and reconciling donated funds account, designs/edits monthly newsletter, compiling various reports/correspondence/forms and other duties as assigned.

Responsibilities

• NURSING HOME RECEPTIONIST: Answer multi-line phone system; routes incoming calls to appropriate departments, greet the public, and serve as information desk to/for nursing home. Gives directions and information.
• PARKING PERMIT: Issue temporary and permanent parking permits. Maintain parking permit log and keep it up to date.
• DOCUMENTATION AND RECONCILIATION: Maintain accurate records of Resident Benefit Fund transactions; balance and reconcile donated funds account. Compile monthly report, ensuring accuracy of information.
• NEWSLETTER: Design, create, edit, and publish monthly newsletter.
• POSTAGE AND VENDING: Sell stamps to residents and staff. Issue vending machine refunds.
• BACK UP FOR DEPARTMENT: Assist Director of Business Services with assigned projects and other duties as assigned. Serve as back up for other Business Office positions; perform other related duties as assigned.
• MAINTAIN LISTS: Maintain casual Friday participation list. Send all department heads on non-payday Fridays.
• CROSS TRAINING: Train Business Office staff in all aspects of reception duties and monthly newsletter and monitor performance during training.
• OTHER DUTIES: Perform all other job-related duties as assigned.

Qualifications

Required Qualifications
High School Diploma, GED, or equivalent from a recognized State or Federal accrediting organization.

Preferred Qualifications
One year of administrative support experience. Experience creating/designing newsletters.

Knowledge, Skills, & Abilities

• KNOWLEDGE: Excellent interpersonal, written, and verbal communication skills
• Proficient in Microsoft Office suite including Word, Excel, Publisher, and other computer software/databases.
• Skills: Detail-oriented with strong organizational, prioritization, and multi-tasking skills
• Abilities: Ability to maintain confidentiality. Ability to prepare financial and other records in a systematic, neat, and legible manner. Ability to make decisions when circumstances warrant such actions. Ability to work with ill, disabled, elderly, emotionally upset, and hostile people at all times within the facility.

Shift/Salary/Benefits

• Shift: Days/M-F
• Pay Band: B1
• Salary: Minimum $15.00/hour
• Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position
• Recruitment Period: Until Filled
• Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees. Benefits may include health/dental insurance, retirement plans, vacation, sick leave, and holidays. Eligible employees may also participate in Tuition Assistance Program after more than 6 months of employment.

Conditions of Employment

All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University. In conjunction with an offer of employment, selected candidate(s) will be required to successfully complete Augusta University's Criminal Background Check process. In addition, candidates selected for any position within Georgia War Veteran's Nursing Home (GWVNH) will be required to successfully complete the Georgia Long-term Care (GCHEXS) Background Check process. For specific positions, additional pre-employment onboarding requirements may include a physical, drug screening, and/or credit check. If applicable, a credit check may be completed for Positions of Trust or approved departmental Purchase Card usage. Motor vehicle reports may be required for positions that involve driving an Augusta University vehicle. For Faculty hires: final candidates must provide proof of completed degrees and transcripts; foreign-trained candidates may need credential evaluations. All employees must protect sensitive information and comply with cybersecurity and privacy policies.

Other Information

This position is also responsible for promoting a customer-friendly environment and providing superior service to patients, students, faculty, and employees. Augusta University is a patient and family-centered care institution. The university is tobacco-free.

Equal Employment Opportunity

Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.

How To Apply

Apply at: https://www.augusta.edu/hr/jobs/ - Select University Faculty & Staff > External Applicants if you are a candidate from outside the university, or > Internal Applicants if you are a current university employee. For assistance, call 706-721-9365.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Administrative
• Industries: Higher Education

Note: This description has been reformatted for clarity and compliance with formatting guidelines. Original content included mentions like Seniority level, Employment type, Job function, and Industries; values preserved where applicable.