OSF HealthCare is hiring: Front Office Assistant (PRN) in Escanaba

Job Description:

Job information Front Office Assistant (PRN) from the Company OSF HealthCare, located in Escanaba, MI, United States. This job opening requires a High School Degree and is in the Administrative field.

Job Responsibility:

Overview: Starting pay for this position is $17.14/hour. POSITION SUMMARY: The Front Office Assistant provides exceptional customer services to patients, families, and their support systems. They perform a variety of reception/clerical duties in a medical practice front office and adhere to department guidelines for scheduling and registration.

Responsibilities:

• Provide exceptional customer services throughout interactions with patients, families, and their support systems.
• Works collaboratively with patients, providers, office staff, and insurance companies to ensure patient needs are met.
• Communicate with insurance companies to determine patient benefits, complete prior-authorizations, and handle incoming and outgoing patient calls, co-pay collection, appointment, and procedure scheduling for patients.

Qualifications:

• REQUIRED QUALIFICATIONS:
  • High school or GED equivalent
  • Customer service experience
  • Typing, filing, telephone skills
  • Basic Microsoft application proficiency
  • Excellent Customer Service skills
• PREFERRED QUALIFICATIONS:
  • Basic knowledge of medical terminology, ICD-10, and CPT codes

Other skills/knowledge:

• Electronic Medical Record experience

OSF HealthCare is an Equal Opportunity Employer.