Kimpton Hotels & Restaurants is hiring: Restaurant Server in Miami

Join to apply for the Restaurant Server role at Kimpton Hotels & Restaurants.

Why We're Here

We believe heartfelt, human connections make people’s lives better. Our founder, Bill Kimpton, rebelled against impersonal hospitality and created a boutique hotel standard where guests are connected from the heart. Your work here has meaning, improving the lives of coworkers, guests, owners, and communities.

How We're Different

Our San Francisco-born entrepreneurial spirit and zest for life shape our culture. We welcome and celebrate people of diverse backgrounds, talents, experiences, and personalities who strive to create memorable guest experiences.

What You’ll Do

Provide guests with quality customer service by demonstrating knowledge of all menu items. Serve food and beverages in a punctual, courteous, efficient, and accurate manner. Act as an advocate for the restaurant and develop relationships with guests to encourage repeat visits.

• Provide support and assistance to your team while keeping all areas clean, dry, and safe for coworkers.
• Greet and welcome guests and promptly attend to tables.
• Receive and take guest orders, process in POS system quickly and accurately.
• Prepare and serve meal accompaniments to guests.
• Learn and maintain knowledge of the food, wine, and beverage menu, as well as general restaurant knowledge.
• Ensure guests have an enjoyable and memorable experience; relay any complaints to management.
• Perform sidework and assist with setting and bussing tables, taking to-go orders, seating guests, and answering phones as needed.
• Open bottled wine for guests (wine service) and participate in setup and breakdown of stations (e.g., deli, dessert, coffee, espresso).
• Attend all required trainings and meetings; maintain constant communication with support staff and management.
• Be prepared to take on responsibilities outside of this job post as needed.

What You Bring

• 1 year of experience in a similar or supportive role (preferred).
• Food Handler and Alcohol Awareness Certifications (if applicable).
• Ability to prioritize multiple tasks in a dynamic environment.
• Ability to learn, retain, and present product, menu, and allergy information to guests.
• Knowledge of or ability to learn the restaurant POS system.
• Ability to calculate the accurate bill amount and use proper credit card and money handling skills.
• Excellent communication and presentation skills.
• Passion for crafting and personalizing guest experiences.
• Highly motivated and flexible with the ability to take initiative.
• Flexible schedule; able to work evenings, weekends, and holidays when needed.

Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. We encourage each employee to understand, accept, and celebrate differences among people. We also welcome people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities, and genders. For our complete EEO policy click here.

Be Yourself. Lead Yourself. Make it Count.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Customer Service
• Industries: Hospitality

Miami, FL $25,000.00-$43,000.00