Restaurant Manager Job at TravelCenters of America in Ogallala

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There’s never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us daily for fuel, food, truck maintenance and essential services. TA is focused on growing its network of travel centers, implementing cutting edge technology and embracing innovative sustainability initiatives. From our locations across the country, to our corporate headquarters in Westlake, Ohio, every team member is a stakeholder in TA’s success. This environment offers endless career opportunities for individuals interested in sharing ideas, growing with the company and shaping TA’s future.

Overview

The Restaurant General Manager leads the operations and marketing functions of the full-service restaurant. Responsibilities include staffing, training and development, general supervision of the staff, and improving profitability. The General Manager ensures we are returning every traveler to the road better than they came!

In this role, you can expect to:

• Be a leader and inspire your team to meet and exceed company performance standards and improve the potential of the restaurant (e.g., fast and friendly customer service, good product knowledge, upbeat atmosphere).
• Develop a trusting atmosphere that welcomes feedback from team members and guests; coach and performance manage staff according to company policy.
• Serve each customer courteously, quickly and efficiently with a sincere, positive, pleasant and enthusiastic attitude.
• Provide great tasting, quality food and a clean restaurant environment for all guests.
• Recruit, hire, train and retain high-quality team members; create a culture where team members feel respected and recognized for their achievements.
• Achieve financial objectives through effective management of people, product, service and facility processes, including a focus on revenue and profit components.
• Oversee payroll, accounting, inventory and personnel documentation procedures to ensure accuracy and timeliness in reporting and compliance with state and federal laws.
• Adhere to safety standards and company operation guidelines; manage vendor relationships in line with policy.
• Stay aware of competitive practices and provide insights and recommendations to leadership.
• Assume duties of any hourly associate position as necessary.

Qualifications

• A servant leader who sets the example when working alongside team members.
• Ability to lead, motivate, train and develop people to unleash talent within each team member.
• High School Diploma (or GED) required; Associate’s or bachelor’s degree preferred.
• 3+ years of supervisory experience in the full-service restaurant industry preferred.
• Proficient planning and analytical skills (e.g., understanding P&L, coverage ratio, budget and expense reports).
• Excellent verbal and written communication skills.
• Ability to work flexible hours including nights, weekends and some holidays.
• Proficient in Microsoft Office; operational understanding of POS software.
• A valid driver’s license is required.

With us, you’ll enjoy

• Competitive wages and annual bonus opportunity
• Medical, dental, vision and life insurance
• 401(k) with a company match
• Paid vacation and holidays
• TUITION reimbursement
• On-site meal discounts
• Discounts on technology, travel, food and fuel
• Opportunity for growth and advancement with company-paid training
• Relocation assistance (relocation not required)

Pay Range: $60,000.00 - 65,000.00 annually. A pay range reflects potential pay for this role and depends on factors such as responsibilities, job duties/requirements, experience and skills. Not all positions posted will have a pay range listed.

TravelCenters of America is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, religion, creed, national or ethnic origin, age, marital status, familial status, ancestry, sex, gender, pregnancy, gender identity or expression, sexual orientation, mental or physical disability, military service or Veteran status, genetic information or membership in any other protected category. We invite everyone to make themselves at home.

Individuals with a disability may request a reasonable accommodation related to our recruiting process. If you would like to request an accommodation related to recruitment, please email appada@ta-petro.com with your name, phone number, position and location, and details pertaining to the accommodation request.

Typical Physical Demands
The role requires talking and hearing; standing, walking, kneeling, stooping, bending, crouching, crawling, climbing, and repetitive leg use occasionally. May lift up to 50 lbs and/or move heavy objects. Vision abilities include close, distance, color, peripheral, depth perception and ability to adjust focus, with or without accommodation.

Work Environment
Exposure to outdoor elements in all seasons; may encounter fumes, moving parts, vibration, loud noise, dirt, dust, grease, oil, and cleaning solutions; protective equipment as needed.

Disclaimer
This job description may not list all duties and TA Operating LLC reserves the right to revise the description at any time. This description is not a contract of employment and may be terminated at any time for any reason.

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Management and Manufacturing

Industries: Retail

Not all benefits listed are available to all team members. For a comprehensive list of benefits, please visit the TA careers site.