Software Engineer, SRE - Night Shift Job at Omnissa in Atlanta

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Job Description

U.S. Citizen.

Disclaimer: Due to the nature of this role and the sensitive work performed for the federal government, the incumbent must be a U.S. Citizen.

About Omnissa

Omnissa is the first AI-driven digital work platform, supporting flexible, secure, work-from-anywhere experiences. We integrate solutions like Unified Endpoint Management, Virtual Apps and Desktops, Digital Employee Experience, and Security & Compliance into a seamless workspace that adapts to how people work. Our platform enhances employee engagement while optimizing IT operations, security, and costs.

Guided by our core values—Act in Alignment, Build Trust, Foster Inclusiveness, Drive Efficiency, and Maximize Customer Value—we are growing rapidly and committed to meaningful impact. If you're passionate about shaping the future of work, we want to hear from you.

What is the opportunity?

As a Site Reliability Engineer, you will join an experienced team building a large-scale UEM platform as a service. You will identify and address observability, scalability, and reliability gaps within the platform. In your first 30 days, you'll gain a fundamental understanding of the product's architecture, operational procedures, and monitoring tools.

Responsibilities include:

• Utilize your knowledge in .NET Framework and .NET Core web services to troubleshoot and resolve production issues.
• Collaborate with cross-functional teams to establish SLOs and efforts to meet them.
• Identify areas lacking sufficient observability and recommend improvements.
• Respond to customer incidents and escalations, helping prioritize engineering tasks.
• Develop automation tools to improve observability and troubleshooting.

Qualifications:

• Strong experience in Application Development, IT Operations (SRE, DevOps), and Software Development with C#, Java, Go, Groovy, or Python.
• Hands-on experience with AWS, vSphere, Google Cloud, Linux/Unix internals, CI/CD tools like Github Actions, Artifactory, and infrastructure technologies such as Terraform, Helm, Chef, Salt.
• Experience with monitoring tools like Dynatrace, Logz.io, Wavefront, Kibana, dotTrace/dotMemory, SentryOne.
• Willingness to support P0 issues via PagerDuty or similar during shifts and adhere to SLAs.

Location:

Atlanta, Georgia (Hybrid)

Security and Privacy Responsibilities:

• Ensure compliance with all organizational and regulatory requirements, including incident response, access control, and monitoring.
• Stay informed about evolving threats and vulnerabilities.
• Participate in annual security and privacy training.
• Report security incidents promptly.
• Protect sensitive data per organizational and legal standards.

Team Culture and Leadership:

Our team is dynamic and innovative, with departments across Bulgaria, the US, and India. We prioritize automation to streamline processes and enhance efficiency. We foster a culture of collaboration, openness, and mutual growth, encouraging diverse perspectives and insights.

Equal Opportunity Statement:

Omnissa is committed to equal employment opportunity and prohibits discrimination and harassment. We base employment decisions on business needs, job requirements, and individual qualifications, regardless of race, color, religion, sex, age, disability, or other protected statuses. We provide reasonable accommodations for disabilities.

Additional Details:

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Engineering and IT
• Industry: Software Development

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