Crestline Hotels & Resorts is hiring: Housekeeping Supervisor in Suffolk

Join to apply for the Housekeeping Supervisor role at Crestline Hotels & Resorts

Come grow your hospitality career with us as the Housekeeping Supervisor at the Courtyard & TownePlace Suites by Marriott Suffolk Chesapeake.

Overview

The Housekeeping Supervisor directly supervises and coordinates work activities of the Housekeeping staff in the hotel.

Key Duties & Responsibilities

• Resolve guest complaints, ensuring guest satisfaction.
• Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
• Verify room status on A.M. report; report discrepant rooms; prioritize and update status of check-out rooms.
• Ensure that assigned staff have reported to work; document any late or absent employees.
• Coordinate breaks for assigned staff. Prepare and distribute assignment sheets and review priorities.
• Assign guest room keys and beepers to staff, maintaining security.
• Inspect supply levels, check carts, and inspect rooms and public areas for cleanliness and deficiencies.
• Conduct training, provide feedback, and report disciplinary issues.
• Complete work orders, communicate urgent repairs, and ensure all paperwork and duties are completed.
• Review assignment status and follow-up actions with the manager or incoming supervisor.

Education And Experience

• High School Diploma or GED.
• Six months to one year of related supervisory experience.

Crestline Hotels & Resorts is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, veteran status, sexual orientation, gender, or disability.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industry: Hospitality