TEKsystems is hiring: Network Engineer - 3rd Shift in Fort Worth
TEKsystems, Fort Worth, TX, United States, 76102
Overview
Network Engineer - 3rd Shift at TEKsystems. Engineers can sit anywhere in the US, but will need to provide support during 3rd shift (EST).
3rd Shift: Midnight - 8:00am EST
Responsibilities
- The successful Technical Services Engineer will effectively assess the customer’s situation and help develop an action plan that will result in a resolution. This is an operations role, not a design/architecture role. This role involves heavy interaction with customers and troubleshooting the issues via phone, chat, and email. This is not a help desk role; the engineer will perform higher level troubleshooting that requires subject-matter expertise across multi-vendor, integrated solutions.
- 50% of the day (approximately 4 hours) will be spent taking customer calls for support in the network monitoring space. These cases are operational and reactive; the engineer will work them to resolution according to priority.
- 50% of the day (approximately 4 hours) will be spent working backlogs (cases that have accumulated) and/or working in the virtual lab to reverse-engineer issues and derive troubleshooting steps for resolution.
Top Skills
- Tier 3 troubleshooting experience of Layer 3 Routing Protocols: OSPF, EIGRP, HRSP, IGP, IRS, ISIS, Spanning Tree, and some BGP.
- Tier 3 troubleshooting experience of Layer 2 and 3 switches: Catalyst, 6500s, 6900s, 7600s, 3850s, 2911s, 3945s.
- Enterprise level routing and switching (R/S) experience troubleshooting large, complex networks.
- CCNP
Nice To Haves
- Experience with Catalyst Center (formerly DNAC) or Cisco SD-WAN
Qualifications & Requirements
- Self-starter who does not require hand-holding. Strong customer service skills, written and verbal communication, collaboration, and the ability to work independently.
- Very outgoing and team-oriented.
- Mid-Senior level experience expected; Intermediate level pay range noted.
Job Details
- Job Function: Information Technology
- Industry: IT Services and IT Consulting
- Employment Type: Full-time
- Seniority level: Mid-Senior level
Pay and Benefits
- Pay range: $50.00 - $55.00/hr
- Eligibility requirements apply to some benefits and may depend on job classification and length of employment.
- Benefits may include: Medical, dental & vision; Critical Illness, Accident, and Hospital coverage; 401(k) plan; Life Insurance; Short and long-term disability; Health Spending Account; Transportation benefits; Employee Assistance Program; Time Off (PTO/Vacation/Sick Leave).
Workplace
This is a fully remote position.
Application Deadline
This position is anticipated to close on Oct 10, 2025.
About TEKsystems
TEKsystems is an Allegis Group company and an equal opportunity employer. We are a partner in transformation, helping clients activate ideas and solutions across North America, Europe and Asia. We consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.