D&B Supply is hiring: Sporting Goods Sales-Gun Counter in Ontario

Overview

THIS POSITION HAS AGE RESTRICTIONS: DUE TO ATF AND FFL LAWS, THE MINIMUM AGE TO SELL HANDGUN FIREARMS IS 18+ YEARS OLD, THEREFORE, YOU MUST BE 18+ YEARS OF AGE TO WORK AT THE GUN COUNTER.
Provide direct customer service and support by selling firearms, fishing, archery, camping and related items. Complete and review ATF forms, make sales and follow-up calls. This position primarily focuses on the gun counter, assisting throughout the sporting goods department as well as the entire store as needed. Other duties include stocking shelves, pricing merchandise, inventory and other retail related activities in selling products.

Responsibilities

• Sell merchandise and advise customers on features, advantages, and benefits both face to face and over the phone.
• Demonstrate product features, functions and accessories.
• Provide merchandise/product knowledge to customers and recommend alternative or accessory goods.
• Verify detailed information from customers for firearms sales related background checks.
• Utilize ATF, FBI, and State systems when appropriate.
• Receive and display merchandise in accordance with policies, procedures and standards. Be accountable for department inventory.
• Answer telephones and handle routine customer inquiries.
• Perform general floor maintenance and housekeeping; monitor and maintain the condition and safekeeping of inventory and merchandise.

As Needed

• Move material using appropriate handling tools and equipment including by hand, hand truck, pallet jack, dolly, and/or operation of forklifts or other vehicles.
• Other duties as assigned by management related to customer service, merchandising and handling of products.

Requirements

• Experience and knowledge of firearms, shooting, scopes, ammo, reloading, and accessories required. Knowledge of 4473 forms preferred. Hunting, fishing, camping, shooting, and general outdoors experience preferred. Rigorous attention to detail required. Computer skills required. Previous merchandising experience helpful. Good communication skills and the ability to engage with customers and staff regularly. Ability to follow specific instructions and procedures. Ability to resolve difficult or stressful customer service issues. Ability to sort, check, count, and verify numbers. Ability to work as a team.
• Required Education/Certification: High School diploma, GED or equivalent preferred, not required. College degree preferred, not required.
• Other Requirements: Must pass a thorough background check. Must be willing to work any retail shift. Ability to complete training courses and pass certification tests provided by D&B Supply. Must be able to stand for majority of shift and lift up to 75 pounds (majority of lifting between 5 to 45 lbs) to move merchandise; ability to climb, reach, bend, stoop and crawl. Must be able to participate in resets, remodels and reconstruction projects.

Job Details

• Seniority level – Entry level
• Employment type – Part-time
• Job function – Sales and Business Development
• Industries – Retail

This description is intended to indicate the kinds of tasks and levels of work difficulty that will be required of positions that will be given this title and shall not be construed as declaring the specific duties and responsibilities of any particular position. It is not intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees. The use of a particular expression or illustration describing duties shall not exclude other duties of similar kind or level.