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Housing Works

Night Manager Job at Housing Works in New York

Housing Works, New York, NY, United States, 10261

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Join to apply for the Night Manager role at Housing Works

Description

Benefits

We have three comprehensive healthcare plans to choose from based on your priorities and budget. Housing Works covers most of the plan; you pay a portion, based on your salary. Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year. We offer employees an educational benefit. This money is available for tuition loan reimbursement, tuition costs, and text books.

Description

Compensation Range: $60,000 - $65,000 yearly commensurate with experience

Benefits

We have three comprehensive healthcare plans to choose from based on your priorities and budget. Housing Works covers most of the plan; you pay a portion, based on your salary. Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year. We offer employees an educational benefit. This money is available for tuition loan reimbursement, tuition costs, and text books.

Overview

The Night Manager is the main contact for all physical operations within the facility during night hours, including IT, Office Services, Purchasing, and meal distribution and inventory. The Night Manager will work in conjunction with outside vendors to ensure operational efficiency and will be the primary liaison between the program/organization and hotel staff during night shifts. The Night Manager will supervise a staff of two (2) Residential Aide Supervisors

Primary

Responsibilities:

  • The Night Manager monitors operations throughout the program during night hours and looks for ways to increase productivity and lower expenses.
  • The Night Manager will be in direct contact with the Senior Program Coordinator, Director of Social Services, the Director of Hotel Programs, IT/Xerox, and other managers within the organization.

Secondary

  • Supervise two (2) Residential Aide Supervisors during night shifts.

Other functions that may be required with this position include:

  • Manage inventories of food and supplies.
  • Provide guidance on changing policies.
  • Ensure the safety, security, and integrity of all residents and guests, as well as the physical environment of the facility during night hours.
  • Conduct periodic facility walk-throughs.
  • Act as primary liaison with hotel ownership during night shifts.
  • Always provide excellent customer service and confidentiality.
  • Communicate with the clinical staff on resident behavior as well as the care of those on the fragile list.
  • Always enforce the Residential Code of Conduct and/or House Rules.
  • Enthusiastically participate in advocacy and direct actions to end the twin crises of homelessness and HIV/AIDS.

Key Performance Indicators (KPIs)

  • Ensure that the program contract meets funding and regulatory requirements during night operations.
  • Measure the adherence of night staff to established workflows and protocols, ensuring that all procedures are followed correctly and consistently. This can be tracked through regular audits, spot checks, and performance reviews.

Seniority level

  • Seniority level

    Mid-Senior level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Management and Manufacturing

  • Industries

    Non-profit Organizations

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