Hy-Vee, Inc. is hiring: Night Stocker in Osage Beach

Join to apply for the Night Stocker role at Hy-Vee, Inc.

Job Title: Night Stocker

Department: Grocery

FLSA: Non-Exempt

General Function

Unloads product, opens containers, stocks shelves, and rotates product where necessary.

Core Competencies

• Partnerships
• Growth mindset
• Results oriented
• Customer focused
• Professionalism

Reporting Relations

Accountable and Reports to: District Store Director; Store Manager; Assistant Managers of HWH, Perishables, Store Operations and eCommerce; Night Stock Manager. Positions that Report to you: None.

Primary Duties And Responsibilities

• Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
• Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.
• Makes an effort to learn customer’s names and to address them by name whenever possible.
• Assists customers by guiding them to products, securing items out of reach, loading or unloading heavy items, noting feedback or requests, and performing other tasks to enhance the shopping experience.
• Answers the telephone promptly and provides friendly, helpful service to customers who call.
• Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
• Unloads trucks, opens containers, stocks shelves, processes overstock, and rotates product.
• Monitors for miss-picked items, reviews product outs, wrong deliveries, etc.
• Organizes stock for efficiency, cleans and restocks damaged items.
• Tags shelves with overstock in the back room and understock drawers.
• Reports all new or different items for input into the scanning system.
• Maintains adherence to department and company guidelines related to personal hygiene and dress.
• Adheres to company policies and individual store guidelines.
• Reports to work as scheduled, on time, and works the scheduled number of hours.

Secondary Duties And Responsibilities

• Assists in other areas of the store as needed.
• Performs other job-related duties and special projects as required.

Knowledge, Skills, Abilities And Worker Characteristics

• Ability to solve practical problems; handle a variety of variables with limited standardization; interpret instructions.
• Ability to perform arithmetic calculations involving fractions, decimals, and percentages.
• Ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies orally or in writing.

Education And Experience

High school or equivalent experience. Six months or less of similar or related work experience.

Physical Requirements

• Must be able to perform very heavy work, exerting >100 pounds of force occasionally, >50 pounds frequently, and >20 pounds constantly to move objects.
• Visual requirements include a range from close to distant vision with or without correction, depth perception, color vision, and field of vision.
• Physical activities include climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.

Working Conditions

This position is exposed to dirt, noise, equipment movement hazards, and chemicals/solvents daily. Occasional exposure to temperature extremes and electrical shock may occur.

Equipment Used To Perform Job

• Power jack, compactor, order machine, check register, forklift, scales, and Tomra machines.

Financial Responsibility

Responsible for supplies, stock, and for checking the cooler.

Contacts

Has daily contact with community or trade/professional organizations, suppliers/vendors, and customers.

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Sales and Business Development

Industries

• Retail

We are not listing introductory or referral prompts here. This description reflects the Night Stocker role details for Hy-Vee, Inc.