Highgate
Overview
Night Auditor role at Highgate.
Location: Denver, CO
Location
Residence Inn Denver Downtown
2777 Zuni St, Denver, CO 80211
Overview
The Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations.
Responsibilities
- Must be able to work with and understand financial information and data, and basic arithmetic functions.
- Must be willing to cross train in other accounting or hotel-related areas.
- Must be able to prioritize job functions to meet deadlines.
- Perform guest services functions as required (i.e., check guests in/out, take reservations, we-up calls, etc.).
- Audit and reconcile financial and statistical reports.
- Prepare and distribute necessary daily reports as required (e.g., Daily Operating Report, Discount Programs, Tax Reports) according to hotel standards.
- Prepare and distribute month-end reports.
- Audit and reconcile all Front Desk and Food & Beverage Cashier’s work.
- Audit, reconcile, consolidate, and transmit all credit cards on a timely basis.
- Ensure accuracy of all numbers reported including statistics.
- Input and update financial information into corporate communications network.
- Perform daily, weekly, monthly and annual data processing system functions as required.
- Keep management abreast of any unusual operational or financial events and/or deviations of policies or procedures.
- Ensure overall guest satisfaction.
- Respond to governmental inquiries upon receipt.
- Handle guest requests.
Qualifications
- High School diploma or equivalent and/or one year of progressive experience in a hotel or related field required.
- Guest Service Experience preferred.
- Computer knowledge/skills required.
- Flexible and long hours sometimes required.
- Sedentary work – Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Late/Overnight shift
- Maintain a warm and friendly demeanor at all times.
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
- Must be able to multitask and prioritize departmental functions to meet deadlines.
- Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
- Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
- Must be able to maintain confidentiality of information.
- Must be able to show initiative, including anticipating guest or operational needs.
- Perform other duties as requested by management.
Salary
Salary Range: $19.50/hr - $19.50/hr
Benefits
- Competitive benefits, including three pricing tiers of medical coverage as well as dental, vision & supplemental benefits to full-time associates.
- Retirement 401k program open to both full-time & part-time staff who qualify.
Employment details
- Employment type: Part-time
- Seniority level: Entry level
- Job function: Management and Manufacturing
- Industries: Hospitality