Hotel Night Auditor Job at Derby City Gaming & Hotel in Louisville

Overview

Hotel Night Auditor position at Derby City Gaming & Hotel in Louisville, KY. Join to apply for the Hotel Night Auditor role at Derby City Gaming & Hotel.

Responsibilities

• Greeting, registering, and assigning rooms to hotel guests
• Verifying guest identification and establishing how the guest will pay for their accommodations
• Issuing room keys and relaying instructions to bellhops
• Keeping records of room availability and guests’ accounts on computer
• Computing bills and collecting payments
• Making and confirming reservations
• Answering PBX calls and routing calls to proper extensions
• Answering inquiries pertaining to hotel services, shopping, dining, entertainment and any other activity connected with the hotel, casino, or entertainment complex
• Advising housekeeping staff when rooms have been vacated and are ready for cleaning
• Contacting housekeeping or maintenance staff to report problems
• Performing simple bookkeeping activities, such as balancing cash accounts
• Recording guest comments or complaints and referring guests to a supervisor if needed
• Performing other duties as assigned

Education And Experience

• High school diploma or equivalent
• Prior hotel front desk experience preferred
• Customer service experience preferred
• Experience in money handling

Physical Requirements & Working Conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit or stand; walk; use hands to finger, reach, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The noise level in the work environment is usually moderate to loud. The employee may circulate throughout the assigned areas, including the smoking area, actively observing players and functioning of machines.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Employment Type

• Full-time

Seniority Level

• Entry level

Industries

• Gambling Facilities and Casinos

Nearest Major Market: Louisville