Store PUD Courier Job at Federal Express Corporation in Teterboro

Position Summary

Under general supervision, the Pick Up & Delivery (PUD) provides customer service activities related to picking up and delivery orders to and from FedEx Office stores and customer's place of business. Responsibilities are accomplished by driving a company vehicle and ensuring that regular servicing and cleaning of vehicles is conducted.

The PUD Courier will receive daily route information from a centralized dispatcher. The dispatcher will have the ability to add or remove stops from the route as needed. The PUD Courier may also be asked to perform other duties within a FedEx Office Store, if there is a period of time where they are not assigned any pick-up/delivery activity.

Responsibilities

• Responsible for driving the company vehicle to perform pick-up/delivery service for FedEx Office stores and for customers.
• Pick-up duties encompass driving to the customer's place of business (or a FedEx Office store), receiving completed masters for photocopying orders and picking up supplies and inventory items from vendor's place of business.
• Delivery duties include: delivering finished photocopy orders to customers (or a FedEx Office store) and distributing marketing materials as requested.
• Receive daily route information from a centralized dispatcher via a company provided phone.
• Responsible for the operation of company Vehicle according to applicable motor vehicle regulations, company policy and auto insurance guidelines.
• Ensuring the proper upkeep and maintenance of the vehicle by conducting regular servicing and cleaning procedures.
• Responsible for maintaining pick-up/delivery logs and vehicle maintenance logs to document duties performed.
• Adhere to FedEx Office company and vehicle safety policies and guidelines.
• Follow accident procedures and observe traffic laws.
• Responsible for ensuring quality service is provided at each customer interaction by providing efficient and professional delivery service, answering customer questions, problem resolution and polite and caring transactions/interactions.
• Responsible for performing additional duties within the store during non-delivery times.

Qualifications

• High school diploma or equivalent education.
• Must be at least 21 years old and have a minimum of two years of driving experience.
• Valid and current driver's license.
• Ability to comply with any specialized regulatory or licensing requirements, as determined by geographic location and/or work assignment.
• Must meet and maintain the FedEx Office Motor Vehicle Requirements, to be audited annually.

Essential Functions

• Ability to stand during entire shift, excluding meal and rest periods.
• Ability to move and lift 55 pounds.
• Ability, on a consistent basis, to bend/twist at the waist and knees.
• Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members.
• Ability, on a consistent basis, to perform work activities requiring cooperation and instruction.
• Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure.

Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law.

Pay: $20.75 - $25.41/hr

FedEx Office is an Equal Opportunity Employer, including Vets/Disability.