Crunch Fitness - Fit Fusion, LLC
Crunch Fitness - Fit Fusion, LLC is hiring: Fitness Manager in Kentwood
Crunch Fitness - Fit Fusion, LLC, Kentwood, MI, United States
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Overview
The primary objective of the Personal Training Manager is to maximize the number of members who participate in, and as a result retain, our paid Personal Training Services. This will be accomplished by meeting and exceeding both new client acquisition and existing client retention goals. This is a salaried position and requires a minimum of 45 hours per week.
Benefits
- Bonus based on performance
- Competitive salary
- Employee discounts
- Opportunity for advancement
- Profit sharing
- Training & development
Responsibilities
- New Client Acquisition
- Selling directly—50% of the time/day
- Coaching, role playing, and guiding the individual personal trainer direct reports on how to sell
- Managing schedules and directing resources as informed by the various KPI’s
- Minimize and Manage Attrition
- Ensure proper execution and communication of the Client Journey, with emphasis on first 90 days using the Client Folder System
- Ensure that all Personal Trainers are delivering high quality programs to their clients backed by a scientific rationale
- Ensure accurate administration of Personal Training Services including, but not limited to, usage of dotFit program and supplements, goal tracking, measurement tracking, program design and tracking, and progress reports
- Staff Development
- Hire, train, and manage the performance of a team of qualified Personal Trainers
- Conduct meetings with direct reports to review performance, motivation, and guidance toward achieving individual and company goals
- Manage & Communicate KPI's
- Maintain reports and data for clarity into performance of the business
- Communicate takeaways and plans for improvement to General Manager
Requirements
- Knowledge, Skills & Abilities:
- Knowledge of Personal Training techniques and program design
- Sales, communication, and rapport building skills
- Knowledge and command of Crunch programs, like VFP, dotFit, ABC/Datatrak, Crunch U, Styku, etc.
- Muscle be able to adjust and operate all club equipment
- Experience in coaching/motivating groups
- Strong leadership, interpersonal & communication skills
- Able to generate, maintain, & demonstrate a friendly, enthusiastic & positive attitude
- Possesses a strong member service focus
- Responds professionally to requests and inquiries from guests, members, and staff
Education Level
- High School Diploma or GED required
- Bachelor’s Degree preferred
- Current CPR
Certifications (One Or More Of The Following)
- ACSM Certified Personal Trainer
- ACE Personal Trainer Certification
- The Cooper Institute Personal Trainer Certification
- IFPA Personal Fitness Trainer Certification
- NASM Certified Personal Trainer, Corrective Exercise Specialist, or Performance Enhancement Specialist
- NESTA Personal Fitness Trainer Certification
- NFPT Personal Trainer Certification
- NSCA Certified Personal Trainer or Certified Strength and Conditioning Specialist
Experience
- 1-2 Years as a Personal Trainer preferred
- Preferred: Prior management experience in retail/hospitality industry leading 3-10 employees
- Preferred: Consultative sales experience
Physical Requirements
- Ability to work in club office; move about club floors and rooms; review, revise, and create club paperwork; communicate with employees, members and the public
- Regularly required to demonstrate or explain proper physical fitness activities, techniques and procedures. Regularly required to lift to 50 pounds
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Other
Industries
- Wellness and Fitness Services