Security Monitor Job at Fort Worth ISD in Fort Worth
Fort Worth ISD, Fort Worth, TX, United States, 76102
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Reports To: Director II - Safety and Security
PCN: 3225-6
Pay Grade 802
Duty Days: 244
Salary: $33,184 - $39,977
FLSA Status: Non-exempt
Position Purpose
Assists with maintaining a safe and secure District by staffing the 24-hour Security Help Desk. Responsible for monitoring surveillance systems, dispatching security staff, contacting police, fire and District personnel for after-hour emergencies.
Essential Job Functions
Security Monitor
- Dispatch security patrol to alarms and incidents.
- Perform radio communications.
- Control electronic doors and access points.
- Monitor surveillance equipment.
- Intake and distribute calls for assistance.
- Make various incident reports.
- Maintain inventory of security equipment.
- Perform all job-related duties as assigned.
- All Fort Worth ISD employees must maintain a commitment to the District’s mission, vision, and strategic goals.
- Exhibits high professionalism, standards of conduct, and work ethic.
- Demonstrates high quality customer service; builds rapport/relationship with the consumer.
- Demonstrates cultural competence in interactions with others; is respectful of co-workers; communicates and acts as a team player; promotes teamwork.
- Responds and acts appropriately in confrontational situations.
- Performs all job-related duties as assigned and in accordance to the Board rules, policies and regulations. All employees are expected to comply with lawful directives in rare situations driven by need where a team effort is required.
- Knowledge of safety and security protocols relating to educational settings, supporting facilities, and Texas rules of the road.
- Knowledge of local, state, and federal laws as well as policies and requirements as they relate to students, staff, and the school system.
- Knowledge of school board policy, Texas Education Code, Texas Family Code, and other statutes involving public schools.
- Knowledge of multicultural diversity issues in the work place.
- Knowledge of interpersonal skills using tact, patience, and courtesy.
- Skill in communicating effectively in writing as appropriate for documenting concise incident reports.
- Skill in operating applicable software including email and word processing to complete tasks.
- Ability to work interactively with parents, students, school personnel, and community partners.
- Ability to exercise discretion regarding matters of sensitive or confidential nature.
- Ability to perform tasks requiring close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
- Ability to exercise judgment and creativity in making decisions.
- Ability to work effectively with school administrators and District staff.
- Ability to organize and coordinate work under pressure, meet deadlines, and resolve issues.
- Ability to communicate effectively, both orally and in writing, including principles of English and grammar usage.
- Ability to engage in self-evaluation with regard to performance and professional growth.
- Ability to establish and maintain cooperative working relationships with others contacted in the course of work.
- Travels to school district buildings and professional meetings as required.
- Tools/Equipment Used: Alarm systems, security equipment, two-way radio, fire extinguisher, and standard office equipment.
- Posture: Prolonged sitting and standing.
- Motion: Frequent keyboarding and use of mouse.
- Lifting: Moderate lifting and carrying (less than 15 pounds).
- Environment: Works inside and outside (moderate exposure to sun, heat, cold, and inclement weather).
- Attendance: Regular and punctual attendance at the worksite is required for this position.
- Mental Demands: Maintains emotional control under stress; works with frequent interruptions.
- Other: Specific hearing and visual requirements. May be subject to adverse and hazardous working conditions.
- Special Requirements: On call twenty-four (24) hours per day, seven (7) days per week, as needed to respond to critical incidents or emergency situations.
- Education: High School diploma or GED.
- Certification/License: None
- Experience: Six months to one year of related work experience.
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