Office Administrator Job at Surface Experts of Northeast Philadelphia in Boston

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Surface Experts of Northeast Philadelphia provided pay range

This range is provided by Surface Experts of Northeast Philadelphia. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$42,500.00/yr - $50,000.00/yr

• Bonus based on performance
• Free uniforms
• Opportunity for advancement
• Paid time off
  
  

Benefits

• Bonus based on performance
• Competitive salary
• Free uniforms
• Opportunity for advancement
• Paid time off
  
  

Do you get excited about growing with a new business? Do you value autonomy and yet thrive in accountability? At Surface Experts, we believe in a culture of caring for our employees and helping them succeed in life and in a business environment. At Surface Expects, we are the leading company in our industry for hard surface repairs.

We are seeking a qualified office Administration Manager to help us grow. This is a remote position that requires attention to detail and the ability to take ownership of your day-to-day responsibilities.

Responsibilities

• Work closely with the sales division, field technicians and support center.
• Manage calendar and schedule last-minute stops for field technicians.
• Manage business operations including invoicing, price adjustments, accounts receivable, expenses and compliance.
• Schedule repairs and service appointments with team members and clients.
• Answer phones and take detailed notes.
• Handle all files (electronic and paper)
• Send estimates and update accounts for the sales team.
• Track Add-Ons
• Ensure Repair Photos are uploaded to our software program.
• Join and actively participate in regularly scheduled meetings.
• Engage with customers and Surface Expects support center to manage expectations for delivery and follow-up.
• Maintain Customer Database
• Develop and maintain reports and tools.
• Maintain Company auto fleet for maintenance, repairs, insurance and more.
• Places a high importance on customer relations and service.
• Willing to consistently update job knowledge by participating in educational opportunities, publications, and maintaining personal networks.
  
  

Required Skills & Qualifications

• Excellent verbal and written communication.
• Computer and software savvy included Microsoft Office.
• Strong interpersonal skills working with clients and staff.
• Organizational skills and the ability to multi-task.
• Calm, professional demeanor with a can-do attitude.
• Attention to detail and pride of ownership.
• Previous experience required.
• High School Diploma or equivalent. An associate degree in business preferred.
• Certified Notary Public is a plus.
  
  

Flexible work from home options available.

Compensation: $42,500.00 - $50,000.00 per year

About Surface Experts

Surface Experts is an all-inclusive surface repair service provider. We repair small damage to surfaces like Floors, Countertops, Bathtubs, Cabinets, Appliances, Furniture, Elevator Panels … Almost Everything!. We pride ourselves in our ability to provide incredibly fast service, while maintaining a friendly and professional atmosphere in our support center and on jobsites. We combine old school skill sets with new technology and products, resulting in a durable and appealing repair all provided with a smile.

• Most repairs are simple and smaller than a dinner plate, yet our competition focuses on complete resurfacing. Our objective is a happy customer and a long-term relationship. We focus on saving our customers time, money and wasted materials that end up in a landfill.
• Our typical repair requires only 1 to 2 tablespoons of product so our technicians can carry their entire set of tools and equipment in a small vehicle. Our approach is clean and free of odors in less than two hours.
  
  

Our Mission

Our mission is to develop outstanding teams by investing in strong relationships. Together we work to solve our customers' problems by reducing the waste of time, money and materials which end up in landfills.

Our Vision

To establish and lead a nationally recognized market for surface repair as an alternative to replacement or complete refinishing. Our goal is to be represented in every major metropolitan area, and for our brand to be synonymous with spot repair among all facilities and maintenance management.

Core Values

Serve Others

• Put Relationships First
• No Jerks
• Be Humble
  
  

Be a Problem Solver

• Be Curious
• Seek to Understand the Cause of the Problem
• Work Smart
• Constantly Improve
  
  

Trust the Process

• Be Organized
• Be Teachable
• Put Business Needs Above Personal Wants
  
  

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Surface Experts Corporate.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Administrative and Support Services

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