Online Market Coordinator Job at West Suburban Community Pantry Inc in Woodridge

Job Description

Job Description

Position Summary

The Inventory and Online Market Pantry Coordinator ("Coordinator") supports the Inventory and Online Market Manager ("Manager") in the distribution and warehouse maintenance of WSCP’s Online Market Program and warehouse operations. The Coordinator is primarily responsible for maintaining proper food inventory levels for the Online Market; overseeing, preparing and distributing online orders, and assisting with inventory management in WSCP central warehouse.

The Coordinator provides services to our neighbors with compassion, dignity and respect. This position reports to the Inventory and Online Market Manager.

Essential Job Functions

Online Market

• Oversee order fulfillment for all Online Market Programs including printing orders, picking and packing orders and canceling orders using PantrySoft software.
• Oversee culling and restocking of produce and ensuring perishable product is brought to and from the Online Market as needed.
• Help oversee daily operations of Online Market.
• Serve as point person for remote site deliveries including DoorDash.
• Train and supervise volunteers including welcoming, planning jobs and assigning tasks.
• Maintains a safe, secure and healthy environment including adhering to NIFB agency requirements.

Food Inventory & Warehouse

• Learn standard pantry operating procedures for receiving food deliveries and donations including weighing inventory and written documentation.
• Assist with coordination of incoming inventory to ensure both Online and In-Person Markets maintain proper inventory levels.
• Oversee inventory movement between Online Market and Warehouse including the use of manual and battery powered pallet jacks and walkie stackers.
• Learn standard pantry operating procedures for disposing of inventory including weighing trash and managing Organix recycling.
• Coordinate with Manager to add new inventory to PantrySoft for online orders.
• Point person for daily incoming inventory tracking and communication to Manager. Raise product category shortages to Manager.
• Drive WSCP van or truck to pick up donations or drop off online orders at remote locations as needed.
• Assist with the loading and uploading of trucks as needed.

General

• Mediate issues that may arise with clients or volunteers as it relates to client service, pantry operations or order fulfillment. Escalate issues to Manager or Director of Pantry Operations as needed.
• Attend staff meetings, required trainings, and pantry’s major fundraising events as needed
• Performs other duties as assigned by the Manager or Director of Pantry Operations

Qualifications

• High school diploma or equivalent experience
• Charitable food experience as a staff member or volunteer preferred
• Ability to work with minimal direction
• Ability to use various computer software programs
• Strong problem-solving skills
• Ability to manage multiple projects with attention to detail
• Ability to work with people in a professional manner
• Ability to be open minded to new works ideas and methods
• Strong organizational and planning skills
• Ability to drive a cargo van and box truck. A valid driver’s license is required and clean driving record. Must be 25 years or older to be covered by WSCP insurance policy. (CDL is not required.)
• Ability to operate manual and powered pallet jacks and lifts. (Training available.)
• Ability to stand for prolonged periods of time; lift up to 25 pounds and push/pull carts up to 250 pounds.

Additional Information

This position is full-time, non-exempt, 40 hours per week with a Tuesday-Saturday work week. The regular weekly schedule is: Tue: 7:00-4:00; Wed: 7:30-4:30; Thu: 7:00-4:00; Fri: 8:30-4:30; Sat: 7:00-2:30pm with 30 minute unpaid lunch break.

WSCP offers primary holiday and paid time off for all full-time employees. WSCP offers medical, dental, and vision insurance. We also offer a Simple IRA plan.

To apply, submit your resume via email, mail, or in-person to Christine Penn, cpenn@wscpantry.org or 6809 Hobson Valley Drive-#118, Woodridge, IL, 60517.

WSCP is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Company Description

West Suburban Community Pantry offers a unique opportunity to work with a passionate group of professionals committed to the vision of creating a community without hunger. A small but mighty team, we have a Can-Do Attitude when it comes to meeting challenges and breaking down the barriers that keep us and our clients from that vision. We are Compassionate, respectful and empathic as we work to preserve the dignity of all who touch our organization. We work with Integrity and Deliver on our Promises. We are People Focused- our clients are central to all we do, and we support our staff and volunteers with training, support and recognition. Most exciting, we are Visionary- seeing possibilities, taking bold action, innovating, and evolving. We remain constructively discontented in fulfilling our mission. If you are eager to work in a fast-paced environment with daily challenges, deeply fulfilling successes and the opportunity to make the world better for our neighbors in need, consider joining our team!