Company Overview: We are the world's largest junk removal company! Southwind, owners of 1-800-GOT-JUNK? is committed to excellence in customer service and employee satisfaction and we're expanding across 50+ US locations.
Looking for an exciting outdoor and hands-on career in New York? Join 1-800-GOT-JUNK? in Queens as a Customer Experience Leader!
Position: Customer Experience Leader
Location: Long Island City, NY
Pay Range: $20-$28 per hour (includes $16.50 base plus profit share & tips)
Objective: As a Customer Experience Leader, you’ll play a vital role in delivering exceptional customer experiences and driving our sales efforts. No experience? No problem—we provide comprehensive training!
What We’re Looking For:
- Sales-Driven: A passion for sales and a knack for exceeding customer expectations.
- Customer-Centric: Friendly and personable, dedicated to delivering outstanding service.
- Energetic: Physically fit and enthusiastic about engaging in hands-on tasks.
- Dependable: Reliable and hardworking, positively contributing to our team culture.
- Strong Communicator: Excellent problem-solving skills and organizational abilities.
Responsibilities:
- Deliver Exceptional Service: WOW our customers with your positive attitude and outstanding service.
- Drive and Load Trucks Safely: Work with your team members to ensure efficient and safe truck operations.
- Handle Junk Removal: Perform both heavy and light lifting to clear junk from residential and commercial locations.
- Sales Advocacy: Represent our brand professionally and provide accurate estimates to customers.
- Commit to Safety: Adhere to safety protocols and maintain a professional appearance in uniform.
Qualifications:
- Age Requirement: Must be at least 21 years old.
- Driver’s License: Valid standard driver’s license required.
- Experience: Previous customer service, labor, or sales experience preferred.
- Physical Capability: Ability to lift up to 50 lbs. repeatedly.
- Relevant Experience: Experience in delivery, warehouse, moving, or general labor is a plus.
Why Us?
- Experience a fun, fast-paced workday filled with diverse tasks and challenges.
- Competitive compensation and performance-based bonuses
- Recognized for 'Best Places to Work' and 'Fast 50 Company'.
- Comprehensive benefits package, including health insurance and retirement plans.
Southwind and its group of companies are proud to be an Equal Opportunity, Affirmative Action, Veteran-friendly employer.