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Ross Stores, Inc.

Retail Associate Job at Ross Stores, Inc. in Corona

Ross Stores, Inc., Corona, CA, United States, 92878

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Join to apply for the Retail Associate role at Ross Stores, Inc.

Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth.

As part of our team, you will experience:

  • Success. Our winning team pursues excellence while learning and evolving
  • Career growth. We develop industry-leading talent because Ross grows when our people grow
  • Teamwork. We work together to solve the hard problems and find the right solution
  • Our commitment to Diversity, Equality & Inclusion, and our community.

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. This includes making eye contact, smiling, and greeting all Customers in a courteous and friendly manner, treating fellow Associates with respect, efficiently following all company best practice standards, maintaining a clean work area, and ensuring proper merchandise presentation.

Essential Functions:

  • Understands that safety is the number one priority and practices safe behaviors in everything they do.
  • Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone.
  • Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times.
  • Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner.
  • Provides prompt and efficient responses to Customers at all times.
  • Represents and supports the Company brand at all times.
  • Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas.
  • Maintains a professional appearance and adheres to the Company's dress code at all times.
  • Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice.
  • Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position, and merchandise protection standards.

Competencies:

  • Manages Work Processes
  • Business Acumen
  • Plans, Aligns & Prioritizes
  • Builds Talent
  • Collaborates
  • Leading by Example
  • Communicates Effectively
  • Ensures Accountability & Execution

Qualifications And Special Skills Required:

  • Effectively communicate with Customers, Associates, and Store Leadership in a friendly, respectful, cooperative, and pleasant manner.
  • Ability to perform basic mathematical calculations commonly used in retail environments.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities, and experience. The base pay range for this role is $16.50 - $17.00.

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