Overnight Security Guard - Loss Prevention Officer Job at AT&T Hotel and Confere

Overview

Overnight Security Guard - Loss Prevention Officer at AT&T Hotel and Conference Center, located on the UT campus. Overnight shift, with nightly availability required (including weekends).

Responsibilities

• Foot patrol of the interior and perimeter of the hotel to identify potential security and safety risks; evaluate situations and direct actions as needed.
• Maintain order, assist guests with issues (e.g., door lock problems), coordinate rapid response to emergencies (fire or safety hazards) in a calm, rational manner; enforce hotel policies and laws as warranted for safety of guests, employees, patrons and property.
• Greet incoming associates and conduct temperature checks; remind associates to complete daily health screening forms.
• Answer security calls and respond based on priority; prepare shift-related information (house count, conventions, arrivals and departures).
• Monitor life safety systems, know building layouts, and report pertinent information from each shift.
• Observe monitors for unusual activity and report suspicions or alarms through proper channels.
• Administer CPR and First Aid as required.

Regular attendance is essential to the successful performance of this position; work schedules may vary to reflect hotel business needs.

Supportive Functions

• Provide accurate information to inquiries for directions and hours of operation.
• Receive, record and secure found property; assist guests with lost property inquiries.
• Assist guests with door lock and in-room safe issues using appropriate handheld devices.
• Escort guests and employees to parking areas as required.
• Other duties as assigned by Supervisor.

Qualifications

• High School diploma required; prior security, law enforcement or military experience preferred.
• Ability to stand, walk, or sit for extended periods; good hearing and vision to observe emergencies.
• Ability to follow written and verbal instructions; capaz of lifting up to 50 lbs; able to climb stairs and ladders; comfortable working in extreme temperatures.
• Effective communication in English (listening, speaking, reading, writing); tact and diplomacy to defuse tense situations.
• Nightly availability including Weekend shifts (10:00 PM – 7:00 AM).

Grooming: All team members must maintain a neat, clean, and well-groomed appearance. Additional language ability is a plus.

Benefits

• Paid vacation days after 90 days of employment
• Annual merit increases
• 11 paid holidays after 90 days of employment
• Free shuttle/ride-the-bus
• Free daily shift meals
• Lockers and showers
• Discounted UT garage parking
• Discounted gift shop offerings
• Referral bonus

We are owned by UT Austin and managed by Compass Group North America. EEO and AA Employer M/F/D/V. E-Verify participant. Applicants must have valid work authorization in the United States.