Barista/Fuquay-Varina Job at La Farm Bakery in Fuquay-Varina

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La Farm Bakery is seeking a Barista to join their team. As a Barista, you will be responsible for providing exceptional customer service, preparing specialty coffee drinks, and maintaining a clean and organized coffee station.

Responsibilities:

• Ensure and exude world-class customer service and sales to internal and external customers.
• Actively demonstrate expertise and skillfully create coffee, espresso, latte, teas, and other specialty drinks on and off menu.
• Embody La Farm values through action, example, and communication: Exceed Customer Expectations, Quality, Dignity, Community, Learning, Teaching, and Innovation.
• Prepare specialty coffee drinks (including latte art) on demand in a fast-paced environment.
• Demonstrate expertise in equipment and tools: machines, brewers, grinders, etc.
• Ensure proper orders are made efficiently to execute ticket time goals.
• Deliver coffee and food orders to customers, ensuring to confirm orders.
• Assist in pre-busing and busing tables throughout shift.
• Prepare syrups from scratch.
• Open, close, and maintain coffee station: full fresh hot coffee, fresh cold creams, full condiments, and packaging, clean and organized, stock backup below.
• Answer the phone to La Farm standards.
• Complete daily checklists.
• Perform side work as necessary.
• Ensure overall unit safety and sanitation goals and policies.
• Maintain grade “A” or better by beating health and sanitation inspection standards.
• Uphold company standards and policies for opening/closing.
• Ensure safe working conditions and comply with all laws.

Requirements:

• Exceptional customer service skills and demonstrated sense of urgency to serve every customer.
• Experience with customer service and/or food service preferred.
• Passion for great coffee (must be able to drink coffee).
• Experience with a manual espresso machine.
• Ability to solve business-related problems quickly and efficiently.
• Great relationship building skills and demonstrated positive demeanor as a team player.
• Ability to work in a fast-paced environment and multitask.
• Flexibility required: Weekends required, holiday work required, two days off (not consecutive).
• High attention to detail.
• Ability to develop constructive and cooperative working relationships with others.
• Multi-lingual a plus.

Benefits:

• Medical Insurance (PPO/HSA)
• Dental/Vision Coverage
• Long Term/Short Term Disability
• Employee Life Insurance and Accidental Death & Dismemberment
• Paid Time Off
• Other Great Perks (Free Bread, EAP, store discounts, meal discounts)
• Tip pool for hourly associates for hours worked in the day