Tata Consultancy Services
Tata Consultancy Services is hiring: Sr. CPQ Business Analyst in San Jose
Tata Consultancy Services, San Jose, CA, US, 95199
Must Have Technical/Functional Skills:
- We are looking for a results-driven Sr. Business Analyst with strong experience in analyzing, optimizing, and supporting enterprise systems and processes. The ideal candidate will bridge business needs and technical solutions, with a solid background in CPQ systems, CRM, ERP, and CPQ systems. Youll play a critical role in gathering requirements, driving system enhancements, and supporting complex pricing and quoting logic through CPQ platforms.
- 8+ years as a Business Analyst, System Analyst, or related role.
- Experience with CPQ systems preferably Conga/Apttus or Salesforce CPQ
- Familiarity with pricing rules, discount structures, product bundles, and quote-to-cash workflows.
- Proficient in writing User Stories, Functional Specs, and Test Cases.
- Strong understanding of CRM, ERP, and integrated enterprise applications.
- Strong communication and stakeholder management skills.
- Comfortable working in Agile/Scrum environments.
- Collaborate with business stakeholders to gather, document, and analyze system and process requirements.
- Translate business needs into clear technical specifications and functional requirements.
- Analyze, enhance, and support CPQ platforms (e.g., Salesforce CPQ, Apttus) with a focus on product configuration, pricing rules, and quote automation.
- Coordinate with developers, QA, and solution architects to deliver features and system improvements.
- Support UAT, regression testing, and production rollouts for CRM, CPQ, and ERP systems.
- Document user stories, use cases, process flows, and technical diagrams.
- Conduct impact analysis for system changes and ensure cross-system consistency.
- Facilit ate communication between business units and IT teams to align project goals.
- Provide support and troubleshooting for live systems and assist with training and onboarding as needed