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As a Mailroom Operations Specialist, you will play a crucial role in ensuring the smooth functioning of our mailroom operations. Your key responsibilities will include:
Sorting and distributing incoming mail efficiently.
Processing and preparing outgoing mail and packages.
Operating mailroom equipment, including postage meters.
Assisting with shipping and tracking of packages.
Maintaining accurate logs for incoming and outgoing mail.
Responding to inquiries regarding mail status promptly.
Preparing bulk mailings and ensuring proper labeling for all shipments.
Providing assistance to colleagues with shipping supplies and packaging needs.
Coordinating with postal services and couriers to ensure timely deliveries.
Keeping the mailroom clean, organized, and functional.
Assisting in pulling inventory, preparing shipments, and handling customer returns.
Learning and adhering to company mail policies and procedures meticulously.
Collaborating with finance on billing and postage charges.
Responding to customer inquiries via email and other communication channels.
Preparing reports on mailroom activities and performance.
Exhibiting the ability to multitask and meet various deadlines in a dynamic environment.
Maintaining confidentiality of sensitive documents across all operations.
Working closely with internal and external project managers to ensure smooth delivery of mail-related tasks.
We are looking for a dedicated and detail-oriented individual to join our team. Duties and responsibilities may shift depending on business needs, so flexibility is key!