Detroit Public Schools Community District
Director of Operations - Division of School Nutrition
Detroit Public Schools Community District, Detroit, Michigan, United States, 48228
Job Title:
Director of Operations - Division of School Nutrition Location:
Support Service Building C, 1601 Farnsworth, Detroit, MI 48201 Salary:
$98,525 - $119,009 Reports to:
Executive Director of Office of School Nutrition Bargaining Unit:
OSAS Benefits Eligible:
Yes Telecommuting Eligibility:
Eligible for telecommuting up to 20% (one day per week) Position Summary Under the direction of the Executive Director of School Nutrition, functions as the operations manager for School Nutrition within the schools. Monitors and directs the various food programs and oversees and manages the performance of field personnel. Assures that the nutritional and program goals established by DPSCD School Nutrition and federal and state agencies are implemented and maintained. Establishes menus, maintains food inventories and assures compliance at the school level. Provides training and works to establish new programs through a wide network of public and private contacts. Minimum Qualifications Bachelor’s degree in institutional food service management, food and nutrition, business administration or a related field. Serve Safe Certification Five or more years of progressively responsible experience in School Nutrition or administrative management, preferably in a public school district Michigan Vehicle Operator’s License Substantial knowledge of the laws, regulations and professional practices associated with food services and nutritional requirements established by the federal government. Skilled in compiling management reports and grants reporting. Skilled in implementing diverse programs and services, and directing the utilization of personnel, equipment and other resources Ability to communicate effectively, presents ideas and concepts orally and in writing, and makes presentations in a public forum Ability to establish and maintain effective working relationships and use good judgment, initiative and resourcefulness when dealing with employees, professional contacts, school district officials, and the public in a variety of cooperative and contentious situations Ability to critically assess situations, effectively plan and implement plans, and work effectively under stress, with deadlines and changes in work priorities Ability to attend meetings scheduled at times other than normal business hours and travel to other locations Microsoft 365 power user (Teams, SharePoint/OneDrive, Forms) for knowledge hubs, SOPs, and field communications; basic PDF tools for forms/packets Advanced Excel/Google Sheets Experience administering k-12 cafeteria tech at scale (50+ sites), including POS accountability systems (e.g., LINQ/TITAN, Primero Edge, Mosaic/OneSource, Meals Plus) Essential Functions Responsible for direct supervision of food service field operations. Supervises Area Managers and by extension, all school-based food service personnel. Evaluates performance, responds to problems and initiates changes in programs, menus and reporting. Assures the adequate training and development of school-based staff. Develops training programs and leads the training process and professional development. Assures the successful and consistent application of school meal standards for all foods served or sold in schools and other programs. Performs menu planning and assures food pattern compliance and point-of-service accountability for all schools and other meal sites. Implement grant and other food programs in the schools. Writes specifications for products, orders food and food related items and monitors the schools to assure they are in compliance. Maintains purchasing systems and supply chains consistent with USDA and state purchasing guidelines. Interfaces with community groups and others to develop and initiate school-based programs involving students. Assists in identifying learning materials for students and plays an active role in implementing and monitoring each program. Prepares and submits necessary documentation to submit to federal and state agencies regarding inventories, reimbursements, nutrition, and other grant conditions. Oversees all aspects of the summer feeding program. Trains and deploys staff to meet summer needs. Keeps abreast of legislative and regulatory developments, new administrative techniques, and current issues through continued education and professional growth. Attends conferences, workshops, and seminars as appropriate. Leads daily operational planning for 100+ sites, establishing production, delivery, and service targets; monitors KPIs (ADP, on-time delivery, waste, compliance scores) and implements corrective action plans. Manages food safety and sanitation systems, including HACCP/SOPs, temperature logs, health inspection follow-ups, and product recall response with documented verification. Owns administrative review readiness (NSLP/CACFP/FFVP/SFSP), leads internal monitoring, site reviews, and closure of findings within required timelines. Oversees inventory and distribution systems, including first-in/first-out controls, surplus management, USDA foods utilization, and route optimization. Assist with the coordination of CEP implementation; ensures point-of-service accountability. Assist with directing staffing models, scheduling, and labor deployment: partners with HR on recruitment, selection, progressive discipline, and attendance management. Establishes standard operating procedures (SOPs) and job aids; conducts regular field audits to ensure fidelity and provide targeted coaching to close skill gaps. Partners with principals and school operations on bell schedules, cafeteria flow, and space utilization to improve throughput, customer service, and student experience. Ensures Civil Rights Compliance, maintains documentation, and promptly addresses complaints. Leads continuous improvement projects using data and stakeholder feedback; pilots innovations (service models) and scales proven practices. Conducts investigations into operational incidents, prepares findings, and implements preventive measures; ensure timely, professional resolution. Coaches Area Managers as a leadership bench, building succession pipelines and professional development plans aligned to district goals. Performs additional tasks as assigned. Security Clearance Internal Applicants: If you are a current Detroit Public Schools Community District employee, you do not have to submit to a new security clearance, unless your new role requires a different type of criminal background check. External Applicants: In alignment with Michigan law, if you are hired to fill a position, you will be required to submit to a Detroit Public Schools Community District criminal background check. Information regarding required background checks will be shared at point of hire. Method Of Application Applicants must apply through the online application system. Only applications submitted through the online application system will be considered for any posted position and all applications require a resume to be considered. Applicants requesting assistance during the application process should contact the Office of Human Resources via email at [email protected] or phone at (313) 873-6897. Successful candidates are required to submit official transcript(s) at point of offer to hire. It is the applicant's responsibility to provide all documentation (including copies) as requested. DPSCD does not discriminate based on race, color, national origin, sex, disability and/or religion. Contact the Civil Rights Coordinator for more information at (313) 240-4377 or detroitk12.org/compliance.
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Director of Operations - Division of School Nutrition Location:
Support Service Building C, 1601 Farnsworth, Detroit, MI 48201 Salary:
$98,525 - $119,009 Reports to:
Executive Director of Office of School Nutrition Bargaining Unit:
OSAS Benefits Eligible:
Yes Telecommuting Eligibility:
Eligible for telecommuting up to 20% (one day per week) Position Summary Under the direction of the Executive Director of School Nutrition, functions as the operations manager for School Nutrition within the schools. Monitors and directs the various food programs and oversees and manages the performance of field personnel. Assures that the nutritional and program goals established by DPSCD School Nutrition and federal and state agencies are implemented and maintained. Establishes menus, maintains food inventories and assures compliance at the school level. Provides training and works to establish new programs through a wide network of public and private contacts. Minimum Qualifications Bachelor’s degree in institutional food service management, food and nutrition, business administration or a related field. Serve Safe Certification Five or more years of progressively responsible experience in School Nutrition or administrative management, preferably in a public school district Michigan Vehicle Operator’s License Substantial knowledge of the laws, regulations and professional practices associated with food services and nutritional requirements established by the federal government. Skilled in compiling management reports and grants reporting. Skilled in implementing diverse programs and services, and directing the utilization of personnel, equipment and other resources Ability to communicate effectively, presents ideas and concepts orally and in writing, and makes presentations in a public forum Ability to establish and maintain effective working relationships and use good judgment, initiative and resourcefulness when dealing with employees, professional contacts, school district officials, and the public in a variety of cooperative and contentious situations Ability to critically assess situations, effectively plan and implement plans, and work effectively under stress, with deadlines and changes in work priorities Ability to attend meetings scheduled at times other than normal business hours and travel to other locations Microsoft 365 power user (Teams, SharePoint/OneDrive, Forms) for knowledge hubs, SOPs, and field communications; basic PDF tools for forms/packets Advanced Excel/Google Sheets Experience administering k-12 cafeteria tech at scale (50+ sites), including POS accountability systems (e.g., LINQ/TITAN, Primero Edge, Mosaic/OneSource, Meals Plus) Essential Functions Responsible for direct supervision of food service field operations. Supervises Area Managers and by extension, all school-based food service personnel. Evaluates performance, responds to problems and initiates changes in programs, menus and reporting. Assures the adequate training and development of school-based staff. Develops training programs and leads the training process and professional development. Assures the successful and consistent application of school meal standards for all foods served or sold in schools and other programs. Performs menu planning and assures food pattern compliance and point-of-service accountability for all schools and other meal sites. Implement grant and other food programs in the schools. Writes specifications for products, orders food and food related items and monitors the schools to assure they are in compliance. Maintains purchasing systems and supply chains consistent with USDA and state purchasing guidelines. Interfaces with community groups and others to develop and initiate school-based programs involving students. Assists in identifying learning materials for students and plays an active role in implementing and monitoring each program. Prepares and submits necessary documentation to submit to federal and state agencies regarding inventories, reimbursements, nutrition, and other grant conditions. Oversees all aspects of the summer feeding program. Trains and deploys staff to meet summer needs. Keeps abreast of legislative and regulatory developments, new administrative techniques, and current issues through continued education and professional growth. Attends conferences, workshops, and seminars as appropriate. Leads daily operational planning for 100+ sites, establishing production, delivery, and service targets; monitors KPIs (ADP, on-time delivery, waste, compliance scores) and implements corrective action plans. Manages food safety and sanitation systems, including HACCP/SOPs, temperature logs, health inspection follow-ups, and product recall response with documented verification. Owns administrative review readiness (NSLP/CACFP/FFVP/SFSP), leads internal monitoring, site reviews, and closure of findings within required timelines. Oversees inventory and distribution systems, including first-in/first-out controls, surplus management, USDA foods utilization, and route optimization. Assist with the coordination of CEP implementation; ensures point-of-service accountability. Assist with directing staffing models, scheduling, and labor deployment: partners with HR on recruitment, selection, progressive discipline, and attendance management. Establishes standard operating procedures (SOPs) and job aids; conducts regular field audits to ensure fidelity and provide targeted coaching to close skill gaps. Partners with principals and school operations on bell schedules, cafeteria flow, and space utilization to improve throughput, customer service, and student experience. Ensures Civil Rights Compliance, maintains documentation, and promptly addresses complaints. Leads continuous improvement projects using data and stakeholder feedback; pilots innovations (service models) and scales proven practices. Conducts investigations into operational incidents, prepares findings, and implements preventive measures; ensure timely, professional resolution. Coaches Area Managers as a leadership bench, building succession pipelines and professional development plans aligned to district goals. Performs additional tasks as assigned. Security Clearance Internal Applicants: If you are a current Detroit Public Schools Community District employee, you do not have to submit to a new security clearance, unless your new role requires a different type of criminal background check. External Applicants: In alignment with Michigan law, if you are hired to fill a position, you will be required to submit to a Detroit Public Schools Community District criminal background check. Information regarding required background checks will be shared at point of hire. Method Of Application Applicants must apply through the online application system. Only applications submitted through the online application system will be considered for any posted position and all applications require a resume to be considered. Applicants requesting assistance during the application process should contact the Office of Human Resources via email at [email protected] or phone at (313) 873-6897. Successful candidates are required to submit official transcript(s) at point of offer to hire. It is the applicant's responsibility to provide all documentation (including copies) as requested. DPSCD does not discriminate based on race, color, national origin, sex, disability and/or religion. Contact the Civil Rights Coordinator for more information at (313) 240-4377 or detroitk12.org/compliance.
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