Optum
$2,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS
Join Optum, a global leader in healthcare delivery, where technology plays a pivotal role in enhancing health outcomes for millions. As part of our team, you'll contribute to improving patient experiences and ensuring access to essential care, pharmacy benefits, and resources. Our culture values diversity, inclusion, and career growth. Make a difference in communities as you help advance health equity.
As a
Patient Registration Coordinator , you'll play a significant role as the first point of contact for patients and their families, leaving a critical first impression. Your professionalism and dedication to detail are vital in collecting complete and accurate insurance and demographic information promptly, ensuring high-quality and compassionate care regardless of patients' financial situations. This is a full-time, 40 hours per week position, operating Monday through Friday, with a flexible schedule in 8-hour shifts between 7:00 am and 5:00 pm. There are no weekend or major holiday obligations, but occasional overtime may be required based on business needs, with voluntary overtime available after 90 days. Our office is located at the Cancer Institute at St. Joseph's Hospital and Medical Center at 625 N 6th St, Phoenix, AZ 85004. Enjoy our onsite café and benefit from 2 weeks of paid training, with additional performance-based bonuses. Key Responsibilities: Engage with patients and families in person or via phone to complete the registration process, gathering necessary demographics and health information while verifying insurance eligibility and benefits. Respond empathetically to inquiries from patients and caregivers. Conduct benefits and insurance verification efficiently. Handle point of service cash collections, including co-pays, deductibles, and coinsurance. Ensure accurate data entry into our computer systems. Scan patient documents and maintain organized records. Schedule patient services and appointments for referrals. Register and pre-register patients for emergency, elective, and planned cases. Utilize various systems including Patient Registration and Electronic Medical Record. Generate, review, and analyze patient data reports, addressing any discrepancies as necessary. We recognize and reward your efforts in an environment designed to challenge you while providing clear pathways for success and development in potential career advancements. Qualifications: High School Diploma or GED (or higher). At least 2 years of experience in a Hospital Patient Registration Department, physician office, or related medical field. A minimum of 1 year in a customer service role. Familiarity with insurance policies and procedures for at least 1 year. Ability to work day shifts, Monday through Friday, between 7:00 am and 5:00 pm. Preferred Qualifications: Experience with authorization requests and referral processing. Background in collecting patient copays and deductibles. Proficiency with Google products. Understanding of facility pricing structures and cost estimates. Knowledge of ICD9 (10) and CPT terminology. Familiarity with medical terminology. Bilingual fluency in English and Spanish is a plus. *Note:* The sign-on bonus is available only to external candidates. Internal candidates currently employed by UnitedHealth Group, UnitedHealthcare, or related entities are ineligible for this bonus. Your compensation may depend on several factors such as local labor markets, education, experience, and certifications. In addition to competitive pay, we offer a comprehensive benefits package, including incentive programs, equity stock purchase opportunities, and a 401k contribution (subject to eligibility). Whatever your starting point is, enjoy access to a variety of benefits and incentives throughout your career with us. At UnitedHealth Group, our mission is to enhance health and streamline the health system for everyone. We believe everyone deserves the opportunity for a healthy life, regardless of race, gender, sexuality, age, location, or income. However, significant barriers to good health still exist, especially for marginalized groups. We are committed to reducing our environmental impact and delivering equitable care to bridge health disparities. UnitedHealth Group is an Equal Employment Opportunity employer. Qualified applicants will receive consideration without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by applicable law. We are a drug-free workplace and candidates must pass a drug test prior to employment.
Patient Registration Coordinator , you'll play a significant role as the first point of contact for patients and their families, leaving a critical first impression. Your professionalism and dedication to detail are vital in collecting complete and accurate insurance and demographic information promptly, ensuring high-quality and compassionate care regardless of patients' financial situations. This is a full-time, 40 hours per week position, operating Monday through Friday, with a flexible schedule in 8-hour shifts between 7:00 am and 5:00 pm. There are no weekend or major holiday obligations, but occasional overtime may be required based on business needs, with voluntary overtime available after 90 days. Our office is located at the Cancer Institute at St. Joseph's Hospital and Medical Center at 625 N 6th St, Phoenix, AZ 85004. Enjoy our onsite café and benefit from 2 weeks of paid training, with additional performance-based bonuses. Key Responsibilities: Engage with patients and families in person or via phone to complete the registration process, gathering necessary demographics and health information while verifying insurance eligibility and benefits. Respond empathetically to inquiries from patients and caregivers. Conduct benefits and insurance verification efficiently. Handle point of service cash collections, including co-pays, deductibles, and coinsurance. Ensure accurate data entry into our computer systems. Scan patient documents and maintain organized records. Schedule patient services and appointments for referrals. Register and pre-register patients for emergency, elective, and planned cases. Utilize various systems including Patient Registration and Electronic Medical Record. Generate, review, and analyze patient data reports, addressing any discrepancies as necessary. We recognize and reward your efforts in an environment designed to challenge you while providing clear pathways for success and development in potential career advancements. Qualifications: High School Diploma or GED (or higher). At least 2 years of experience in a Hospital Patient Registration Department, physician office, or related medical field. A minimum of 1 year in a customer service role. Familiarity with insurance policies and procedures for at least 1 year. Ability to work day shifts, Monday through Friday, between 7:00 am and 5:00 pm. Preferred Qualifications: Experience with authorization requests and referral processing. Background in collecting patient copays and deductibles. Proficiency with Google products. Understanding of facility pricing structures and cost estimates. Knowledge of ICD9 (10) and CPT terminology. Familiarity with medical terminology. Bilingual fluency in English and Spanish is a plus. *Note:* The sign-on bonus is available only to external candidates. Internal candidates currently employed by UnitedHealth Group, UnitedHealthcare, or related entities are ineligible for this bonus. Your compensation may depend on several factors such as local labor markets, education, experience, and certifications. In addition to competitive pay, we offer a comprehensive benefits package, including incentive programs, equity stock purchase opportunities, and a 401k contribution (subject to eligibility). Whatever your starting point is, enjoy access to a variety of benefits and incentives throughout your career with us. At UnitedHealth Group, our mission is to enhance health and streamline the health system for everyone. We believe everyone deserves the opportunity for a healthy life, regardless of race, gender, sexuality, age, location, or income. However, significant barriers to good health still exist, especially for marginalized groups. We are committed to reducing our environmental impact and delivering equitable care to bridge health disparities. UnitedHealth Group is an Equal Employment Opportunity employer. Qualified applicants will receive consideration without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by applicable law. We are a drug-free workplace and candidates must pass a drug test prior to employment.