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Noble

Program Manager- Community Living

Noble, Indianapolis, Indiana, us, 46262

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Noble Values:

People First - Equity - Community - Self-Determination - Diversity Noble Mission:

To expand opportunities and enhance the quality of life for people with disabilities and their families through individualized services

Summary:

Leadership position in Community Living responsible for providing quality direct support services for individuals in residential and community-based settings, while also responsible for providing some administrative support and oversight for assigned clients. Generally assigned to one primary location.

Supervisory Responsibilities:

Direct Support Professionals

CL Site Leader

FLSA Status:

exempt

Work from home eligible:

No

Duties/Responsibilities:

• Schedule staff in a manner that provides needed coverage for clients and minimizes overtime pay, while ensuring that ISP outcomes can be adequately achieved.

• Ensure all Individual Support Plans (ISPs), Person-Centered Plans (PCPs), Behavior Plans and High-Risk Health Plans are current and ensure staff receive training for successful implementation of such plans.

• Coordinate with the appropriate health care professionals to ensure clients' medical needs are met and schedule staff to cover medical appointments.

• Ensure all safety measures, including fire and tornado drills, are implemented and appropriately documented per regulations.

• Provide on-call support for Community Services department as needed. Respond to emergency situations or provide crisis intervention when necessary. Rotate on-call responsibilities and provide shift coverage in emergency situations.

• Oversee appropriate use of client and agency funds.

• Identify community resources which could enhance an individual's quality of life and assist individuals in being active members of their community through participation in activities of their choice.

• Monitor the home and community environments for general cleanliness and potential safety hazards, provide training to individuals for emergencies, and ensure general safety precautions are in place.

• Perform other duties and/or complete special projects as may be requested or assigned.

• Immediately alert supervisor of any potentially critical issue or crisis situation.

Requirements

Required Skills/Abilities:

• Ability to learn and effectively utilize identified computer software applications to accomplish tasks

• Ability to read, comprehend, interpret and apply information from general procedures, instructions, data and reports.

• Oral/written communication skills to clearly and effectively express ideas.

• Ability to positively participate as an effective team member.

• Ability to understand and implement changes, as directed, in anticipation of events and circumstances.

• Customer service, negotiation and networking skills to support individuals served in desired services

Education and Experience:

• Associates degree required. Bachelor's degree preferred in rehabilitation, psychology or other related major preferred

• Minimum of 2 years' experience working with individuals with developmental disabilities, preferably in residential services

• Technical/professional knowledge in social work, rehabilitation and/or human services

• Skills to effectively understand the Person-Centered Plan process, funding sources and utilization of hours

• Attention to detail, quality assurance and ability to analyze and manage procedures, information and schedules

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer

• Must have ability to lift/move materials weighing up to 50 lbs. periodically